Tier 2 Support
- Hiring Organisation
- Nextech
- Location
- Manchester, UK
- Employment Type
- Full-time
first two weeks during onboarding)Start: Immediate The opportunity * We're working with a growing technology business that's expanding its engineering function. They've already built a strong small team and are now bringing in three additional 2nd Line Technical Support Engineers on a temp-to-perm basis … escalation point from 1st line, owning complex technical tickets end-to-end, getting hands-on with hybrid cloud and on-prem infrastructure, and learning directly from senior engineers. What you'll be doing * Resolving Level 2 tickets, incidents and escalations within SLA* Troubleshooting complex system, network and platform issues ...