3rdLine Service Desk Engineer Epsom, Surrey As a 3rdLine Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rdLine Service Desk Engineer, with … experience in a similar 2nd/3rdline role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rdLine Service Desk Engineer, you will be providing IT … to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rdLine Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year More ❯
3rdLine Support Engineer, COR7287 We have an excellent opportunity for a 3rdLine Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rdLine Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rdLine Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLine Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯
3rdLine WAN Network Support Engineer Start Date: ASAP Duration: 6 months (extensions expected) IR35: Inside Rate: £400-450/day (negotiable) Location: Solihull Clearance Required: SC or Eligible for SC (Sole UK Nationals only) Working Pattern: Monday-Friday, 9am-5pm Brief overview on the role/project: * Are you dynamic, self-motivated and customer … focused? Can you configure Juniper SRX & MX series Routers to a 3rdline level. Are you confident with BGP/IPSEC & PKI Prime, MPLS, with a 'right 1st time' approach and attitude? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking … to grow our team with committed people and seek a 3rdline WAN Network Support and Project engineer to deliver for our customers. * We are looking for a 3rdLine WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to meet tight project deadlines along and More ❯
3rdLine IT Engineer Ideal opportunity for a skilled 3rdLine IT Engineer with 5+ years of senior IT support experience, looking to lead infrastructure projects and support a dynamic, multi-site organisation. Full-time, permanent position based in Kent, offering a salary of £45,000 per annum. Immediate start … innovation, they offer a collaborative culture and provide cutting-edge solutions across various industries, including education, healthcare, government, and commercial sectors. What will you be doing? Joining as a 3rdLine IT Engineer, you'll take ownership of both day-to-day infrastructure support and key technology projects. You will be supporting multiple sites, deploying … new systems, leading server and network upgrades, and ensuring the smooth running of complex infrastructure environments. Key responsibilities include: Acting as the go-to expert for 3rdline technical support across multiple UK sites. Leading and delivering infrastructure projects, such as deploying on-premises servers, managing Office 365 tenant migrations, and configuring networks. Overseeing the day-to More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLine Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdline support engineer that gets heavily involved with final escalations … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rdLine Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top More ❯
Eastbourne, East Sussex, South East, United Kingdom
Nextech Group Limited
We're Hiring! Role: Senior Microsoft Specialist - 3rdLineEngineer Salary: £50,000 + benefits Location: Onsite, Eastbourne Are you a Microsoft powerhouse ready to take the lead on complex technical challenges? We're looking for an experienced Senior Microsoft Specialist (3rdLineEngineer) to join our growing IT team … guidance, and solutions across our Microsoft stack. ?? About the Role As a Senior Microsoft Specialist, you'll act as the go-to expert for all things Microsoft, leading on 3rdline escalations, delivering infrastructure projects, and mentoring junior engineers. You'll bring deep knowledge of Microsoft 365, Azure, Windows Server, and Active Directory, with the confidence to … design, and implement scalable enterprise solutions. ?? What You'll Do Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.) Take ownership of critical 3rdline incidents, ensuring swift resolution and root cause analysis Lead infrastructure and cloud migration projects end-to-end Support security and compliance initiatives across Microsoft environments Collaborate More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
3rdLine Support Engineer Job Market: IT/Information Technology 3rdLine … Support Engineer - About the role Working in a new , dedicated in house Service Desk function to support the growing business and evolving technology needs. As a ThirdLineEngineer, you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed … scalability Document technical processes, known issues, and architectural decisions in the knowledge base 3rdLine Support Engineer - Key requirements Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
2nd/3rdLineEngineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems and network infrastructure issues across a varied client base? We … are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. This is a hands-on role working as part of a small, friendly technical team providing remote support to a wide range of business clients. You will be supporting a … an ideal opportunity for someone who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rdline support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting routers, switches, firewalls (WatchGuard experience a bonus More ❯
IT 3rdLine Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. In this role you … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯
IT 3rdLine Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. In this role you … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
3rdLine Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rdLine Support Engineer to join their team. Job Description As a 3rdLine Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdline support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLine Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯
Senior 3rdLine Support Engineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver … expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rdLine Support Engineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future of the service offerings. This is … a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rdLineEngineer - What You'll Do Provide 3rdline/4th line support and resolve complex technical issues Manage escalated More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
LA International Computer Consultants Ltd
Required: 3rdLine WAN Network Support & Project Engineer Location: full time on site in Birmingham Duration: 6 months+ Clearance level: SC level OR SC eligible ( opportunity for sponsorship) IR35 Status: Inside IR35 We are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX … series routers to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Birmingham to manage and support the Customer Network WAN estate. Daily duties will … include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point of escalation of More ❯
Jobs Search Type All Job Area All 3rdLine Support Engineer - Microsoft Cloud, Azure + M365 London £45,000 - £50,000 + 10% bonus 3rdLine Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to be an exceptional 3rd … close-knit team in central London, working from the office full-time during probation, then moving to a 4-day office/1-day home setup post-probation. Proven 3rdLine support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents … playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! 3rdLine Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus The Cloud & IT Infrastructure space is constantly shifting. More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLineEngineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rdLineEngineer to join their team and play a key role in supporting their growing … client base. As a 3rdLineEngineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rdLine role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
3rdLine MSP Engineer - Berkshire | £36,000-£42,000 | Hybrid Are you an experienced IT Engineer with a solid foundation in 2nd/3rdLine support and exposure to MSP environments? Looking to step up into a senior technical role with real variety, responsibility, and flexibility? This could be your … a well-established Managed Service Provider based in Berkshire , delivering reliable, high-quality IT solutions to a growing portfolio of clients. We're looking for a capable and motivated 3rdLineEngineer to join our team and handle complex escalations, project delivery, and infrastructure improvements - both remotely and on-site. ?? The Role: Act as an … delivered to a high standard Mentor junior engineers and support ongoing service improvement ? What We're Looking For: 3+ years of hands-on IT support experience , including 2nd and 3rdLine responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: Windows Server, Active Directory, Microsoft 365, and More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Experis
3rdLine Network Engineer - WAN Support - Must be eligible for SC Clearance Sponsorship will be offered We are looking for a confident and capable 3rdLine WAN Network Engineer to join a highly skilled team based in Birmingham. This role offers the chance to work in a technically rewarding environment … troubleshooting and tuning. Key Responsibilities: Support and maintain a secure, global WAN network environment Configure Juniper SRX series routers in line with project deadlines Act as a 3rdline escalation point for network-related incidents Deliver network implementation and support activities to a "right first time" standard Collaborate with network architects and designers to ensure … seamless project delivery Contribute to technical knowledge sharing and upskilling within the 3rdline team Essential Skills & Experience: Strong hands-on experience with Juniper SRX and MX platforms Will consider extensive Cisco if no Juniper experience In-depth knowledge of Junos OS and CLI configuration Advanced understanding of BGP, including policy-based routing, load balancing and attribute More ❯
Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
3rdLine Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLine Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLine Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels … and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdline support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware More ❯
3rdLine IT Engineer (Technical Account Manager) Join Our Expert TAM Team Ringwood (BH24) | Up to £39K & Great Benefits Are you a seasoned 3rdLine IT Engineer looking to take your technical career to the next level? Do you enjoy solving complex problems, building strong client relationships, and shaping technical … strategy? If so, entrust IT Group wants to hear from you. Were expanding our Technical Account Manager (TAM) Team , and were looking for a confident, customer-focused engineer with a solid background in infrastructure, cloud services, and endpoint management. This role goes far beyond support youll be a trusted advisor and project leader for your clients. Whats on … Real variety work with different clients and solve a wide range of technical challenges Professional growth well support your development every step of the way Key Responsibilities of the 3rdLine IT Engineer : Acting as the technical lead for a portfolio of clients, owning their long-term technical roadmap Delivering 3rdlineMore ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine Support Engineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rdLineEngineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine Support Engineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rdLineEngineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an More ❯
Hastings, Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLine Support Engineer - Contract Position - Hybrid Remote (Hastings) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Hastings … events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L2 Carry out firmware upgrades, infrastructure checks, and project delivery If you're 3rdLineEngineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY! In Technology Group Ltd is acting More ❯
Hastings, East Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine Support Engineer - Contract Position - Hybrid Remote (Hastings) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Hastings … events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L2 Carry out firmware upgrades, infrastructure checks, and project delivery If you're 3rdLineEngineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY! In Technology Group Ltd is acting More ❯
3rdLine WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of … Daily duties will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Nextech Group Limited
Join Our Client as a 3rdLineEngineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine Technical … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdline support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯