1 to 25 of 45 3rd Line Engineer Jobs in the UK

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the … Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and … supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. More ❯

2nd/3rd Line Support Engineer - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide 1st to … 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rd Line Support Engineer to join the team and help support our customers. As our new 2nd/3rd Line Support Engineer you will … be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rd Line Support Engineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and More ❯

3rd Line Support Engineer Location: Buckinghamshire Salary: Up to £40,000 (DOE) + Flexible Working + BenefitsWe’re seeking a talented 3rd Line Support Engineer to join a growing MSP and play a crucial role in delivering high-level technical support and leading IT projects. This role is perfect for … someone who thrives on resolving complex challenges, enjoys mentoring colleagues, and is eager to take ownership of advanced technical solutions. As a 3rd Line Support Engineer , you will act as a senior escalation point within the support team, ensuring smooth IT operations across a wide range of systems. Alongside troubleshooting complex issues, you’ll guide … and develop 1st and 2nd line engineers, while taking the lead on infrastructure and cloud-based projects. Key Responsibilities of the 3rd Line Support Engineer: In this role, you will be responsible for delivering advanced 2nd and 3rd line technical support, resolving complex IT issues, and ensuring consistently high service More ❯

Job Title: 3rd Line Engineer Location: Manchester (office-based) Salary: £40k About the Role We are looking for an experienced 3rd Line Engineer to join our team in the Northwest. This is a key technical role, providing advanced support and working on complex IT issues and projects. As a 3rd … ownership of infrastructure improvements. You will work closely with other engineers and support staff to ensure the stability and performance of our IT systems. Key Responsibilities Manage and resolve 3rd line technical incidents and service requests Support and maintain servers, networks, and cloud platforms Troubleshoot complex hardware, software, and infrastructure issues Assist with IT projects and system … upgrades Document solutions, processes, and technical procedures Provide guidance and support to 1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls, routing) Virtualisation experience (VMware/ More ❯

3rd Line Engineer Teesside £35 - 42k plus benefits Hybrid The Opportunity for you Are you currently working at 3rd line at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring … ideas to the table? Then this is the job for you. As a 3rd line engineer, you ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors … looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2nd/3rd line engineer who may have hit a glass ceiling in their current company and wants to progress their career. You ll need to have a More ❯

3rd Line Engineer Teesside £35 - 42k plus benefits Hybrid The Opportunity for you… Are you currently working at 3rd line at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring … ideas to the table? Then this is the job for you. As a 3rd line engineer, you’ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors … looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2nd/3rd line engineer who may have hit a glass ceiling in their current company and wants to progress their career. You’ll need to have a More ❯

3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Technology has partnered with a leading MSP near Solihull to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

3rd Line engineer - £40-£45k - Stonehouse I am seeking an experienced 3rd Line engineer to join a successful and technically strong workforce based in Stonehouse. The successful candidate for this role will possess strong skills across IT infrastructure, with a strong grasp of the Microsoft stack, and associated technologies. You … will ideally have relevant qualifications, although this is not essential and strong practical experience is seriously considered. Benefits for the 3rd Line engineer: 25 days holiday + bank holiday, Birthday off Pension scheme Social events Private Healthcare As an expeierience Infrastructure Engineer, you will have strong skills in: Windows o/s Azure More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

Job Description 3rd Line Storage Support Engineer SC & DV Cleared Basingstoke - Fully Onsite Shift Working (Apply online only) or (Apply online only)) Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage Support Engineer you will contribute to this … by working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve: We are looking for a 3rd Line Storage Support Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community … of loss or disaster recovery. Conducting daily checks of the solution, producing documentation and maintaining the product's lifecycle management. The applicant must be a Highly Cleared sole national 3rd Line Storage Support Engineer required for this high level government account. Your transferable skills and experience: vCentre Event Management Tooling (SCOM) Dell EMC Storage solutions More ❯

2nd/3rd Line Engineer - Cambridge/Hybrid We're on the lookout for a 2nd/3rd Line Support Engineer to join a fast-paced, technology company in Cambridge. You'll be the go-to person for technical issues, working across a variety of environments to keep systems running … Microsoft technologies (Windows Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with project work such as migrations, deployments, and upgrades … Maintain detailed documentation and ensure SLA targets are met Deliver excellent service with a proactive and consultative approach Salary in the region £35- 45K depending on experience 2nd/3rd Line Engineer - Cambridge/Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯

rd Line Engineer Teesside £35 - 42k plus benefits Hybrid The Opportunity for you Are you currently working at 3rd line at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring ideas … to the table? Then this is the job for you. As a 3 rd line engineer, youll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors definitely room … looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2nd/3rd line engineer who may have hit a glass ceiling in their current company and wants to progress their career. Youll need to have a whats More ❯

IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: £38,500pa to £41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check | Full UK Driving License The Technical Landscape Includes: - Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software … development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will … fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as More ❯

3rd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rd line support or senior mobile endpoint engineering role. * Modern Device Management using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint Manager * Apple More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong experience More ❯

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Youll be working alongside a close … and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line More ❯

3rd Line Infrastructure Engineer - SC Cleared Location: Wiltshire (full-time, onsite) Clearance: SC clearance required (or willingness to obtain) Package: Up to £60,000 + benefits We're looking for two experienced 3rd Line Infrastructure Engineers to join a dedicated support team in West Wiltshire. You'll be responsible for managing incidents … complex IT estate. This role involves a mix of hands-on technical work and incident ownership, ensuring SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and More ❯

Opus are working with a key client on a 2nd/3rd line engineer requirement. The initial contract is 12 months and will be inside IR35, paid via our PAYE payroll. The role will be 2 days on-site in Exeter, the rest can be worked remotely. Essential At least 3 years Experience as 2nd …/3rd line engineer Hands-on experience with firewall rules, access controls, and routing Ability to conduct technical analysis and produce clear documentation Desirable Experience with legacy infrastructure and operational technology (OT) Understanding of asset management and BAU handover processes Awareness of Zero Trust principles and NIST frameworks Exposure to cloud networking (Azure, AWS, GCP More ❯

Job Title: 3rd Line Support Engineer (MSP) Location: Central London Salary: Up to £55,000 per annum Are you an experienced 3rd Line Support Engineer looking to take on a challenging and rewarding role in a fast-paced Managed Service Provider (MSP) environment? We're seeking a skilled technical specialist … processes, and solutions. Collaborate with the service desk and project teams to ensure consistent, high-quality service delivery. What You'll Bring 3+ years' experience in a 2nd/3rd Line role within an MSP or IT services environment. Strong technical knowledge of Microsoft technologies (Windows Server, O365, Azure, AD, Exchange). Experience supporting firewalls, switches, and … skills, with the ability to explain complex issues to non-technical users. Relevant certifications (Microsoft, Cisco, VMware) are highly desirable. If you're a driven and technically strong engineer with MSP experience, ready to take ownership of advanced support challenges, this is your chance to progress in your career. Apply today with your CV to be considered. More ❯

O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing … work as part of a busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and … network and infrastructure projects & system integration. You must have excellent communication skills and be polite/personable. Attention to detail is a must. Personal attributes Possess 2nd and some 3rd line knowledge of LAN and WAN as well as Windows Infrastructure and support, using it to implement and support solutions. Proactively tackle challenges with a hands-on More ❯

3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯

3rd Line Engineer – Jamf/macOS/Apple Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership) CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues, logging all work through the case lifecycle. Handle complex technical escalations through to resolution … current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect More ❯

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯

3rd Line Storage Support Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rd Line Storage Support Engineer, youll play a vital role in maintaining and supporting enterprise-grade backup and storage solutions, ensuring More ❯