Lead IT Support Engineer
- Hiring Organisation
- ITSS Recruitment
- Location
- Tamworth, Staffordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum Benefits
Managed escalated tickets, ensuring prompt resolution in line with client SLAs and contractual commitments. * Oversaw onboarding and offboarding processes, device deployments, patching schedules, and infrastructure maintenance. * Provided day-to-day leadership and direction to the IT support team, ensuring workloads were prioritised effectively and service levels were consistently met. ...