IT Support Technician Apprentice
Roman Bank, Skegness, Lincolnshire, England
MICRONCLEAN LIMITED
support the IT team, assisting with the availability, security, and performance of our IT systems. This role provides hands-on experience in technical support, infrastructure maintenance, and service improvements, helping to build a strong foundation in IT. Role Provide first-line technical support to users, diagnosing and resolving … hardware, software, and network issues. Assist in the installation, configuration, and maintenance of IT systems, including desktops, laptops, printers, and mobile devices. Help manage user accounts, permissions, and IT security settings across company systems. Respond to service requests and IT support tickets, escalating complex issues when necessary. Learn and … migrations, and rollouts. Maintain a professional and customer-focused approach when assisting colleagues with technical queries. Participate in scheduled out-of-hours projects and maintenance, as well as respond to out-of-hours IT emergency calls. The role involves working with sensitive data, requiring strict adherence to confidentiality and More ❯
Employment Type: Advanced Apprenticeship
Salary: £25,000 a year
Posted: