hybrid edge-to-cloud world. Our platform enables the world's largest and most diverse enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals. We do this through hybrid discovery and monitoring, event and incident management … This is a customer-facing technical role responsible for post-deployment value adoption and realization. You will work directly with our customers' technical/operational decision-makers and senior management to identify and prioritize business problems, define KPIs and use cases around these, plan technical strategies, and build solutions for addressing these problems. Strategies frequently include designing the solution … of your job description or area of expertise) Serve as an important source for information regarding the customer's technical needs and provide customer feedback to for instance Product Management, Engineering, and Marketing. Perform and own the health checks during the customer success engagement lifecycle in a client environment. Understand and document client use cases and build best practice More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
John Lewis Partnership
innovative IT team. We support our business by providing industry leading technology solutions that cater for our customer needs whenever and wherever they are, continually promoting innovation, transforming our infrastructure and delivering new and unique ways of shopping. Our mission is to delight customers at every opportunity and to maintain our reputation as the best retailer in the country.We … will harness to meet the diverse needs and value expectations of our customers.We now have a fantastic and exciting opportunity within our IT team to join us as an Infrastructure Platform Lead (Networks) to advance several key Network towers including core networking, network security, edge connectivity and cloud networking. We are seeking an individual with significant experience, someone who … lead technology towers and to deliver secure, robust, stable and performant future ready infrastructure.You will have demonstrable experience in designing, implementing, and managing innovative, cost efficient solutions, modernising network infrastructure services both on premise and for the public cloud (predominantly Google Cloud Platform), simplifying and rationalising existing technologies, whilst maintaining Operational Excellence.If you're enthusiastic about on premise and More ❯
Bracknell, Bracknell Forest, Berkshire, United Kingdom Hybrid / WFH Options
Avanti Recruitment
digital signage company serving thousands of displays nationwide. You'll architect and maintain a platform whilst building applications from weather widgets to interactive wayfinders, and handle everything from AWS infrastructure to client deployments. What You'll Do Build & Architect: Core platform, weather/social/financial apps, interactive displays DevOps: AWS serverless management, legacy server maintenance, deployment pipelines … Incident Response: Monitor threats, scale infrastructure, deploy critical fixes Client Support: Diagnose complex issues, translate requirements into technical solutions Technical Skills Node.js, TypeScript, React, Next.js PostgreSQL, DynamoDB, RESTful APIs AWS (serverless architecture, infrastructuremanagement) DevOps practices, CI/CD Backend development and systems architecture What's In It For You Impact: Your code runs on displays across More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid / WFH Options
Avanti
digital signage company serving thousands of displays nationwide. You'll architect and maintain a platform whilst building applications from weather widgets to interactive wayfinders, and handle everything from AWS infrastructure to client deployments. What You'll Do Build & Architect: Core platform, weather/social/financial apps, interactive displays DevOps: AWS serverless management, legacy server maintenance, deployment pipelines … Incident Response: Monitor threats, scale infrastructure, deploy critical fixes Client Support: Diagnose complex issues, translate requirements into technical solutions Technical Skills Node.js, TypeScript, React, Next.js PostgreSQL, DynamoDB, RESTful APIs AWS (serverless architecture, infrastructuremanagement) DevOps practices, CI/CD Backend development and systems architecture What's In It For You Impact: Your code runs on displays across More ❯
ll oversee a high-performing service desk team delivering 1st, 2nd, and 3rd line support across multiple UK locations. With a mix of hands-on technical exposure and team management, becoming a service desk manager is a great platform to build your skills, contribute to ongoing innovation, and make a measurable impact. You'll be joining an established, collaborative … resolved quickly and effectively. Drive high support standards by managing SLAs, KPIs, and quality processes. Implement automation workflows and improve service delivery using ITSM tools. Oversee performance and people management, communication, and recruitment activities. Coordinate escalations, patching, change/release management, and reporting duties. Skills & Experience: Proven leadership experience within IT support and service desk environments. Strong technical … understanding across virtualisation (VMWare/Horizon) and Microsoft Server 2019. Familiarity with CISCO/Juniper network devices and infrastructure management. Comfortable working with reporting and monitoring tools such as SCOM, SQL, and ePo. Confident in change control, stakeholder liaison, and continuous service improvement. Want to hear more? Message me anytime. Linked In:Ciaran Cleland Role: Service Desk Manager Salary More ❯