1 of 1 Infrastructure Management Jobs in Bracknell

Log, triage, and assign incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills & Experience Proven experience in incident resolution … and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc.) Why Join Us? Be part of a collaborative and supportive team environment Gain exposure to a dynamic and fast More ❯