Complaints Insight Analyst
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Nottingham, Nottinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
Complaints Insight Analyst Up to £45,000 Nottingham - Hybrid (3 days onsite: Tues-Thurs) I'm hiring a Complaints Insight Specialist to join a leading financial services organisation, working at the heart of how the business understands and improves customer outcomes. This role sits within a Complaints … Process & Insight team , using customer complaints as a powerful tool to identify issues, uncover trends, and drive meaningful improvements across the organisation. The role This is a customer insight role in an operational environment , focused on: Analysing complaints data Identifying root causes of customer issues Recommending improvements ...