Technical Architect (German Language)
- Hiring Organisation
- Zendesk
- Location
- London, UK
- Employment Type
- Full-time
Cross-Functional Collaboration: Work closely with Sales, Customer Success, Support, Product, and Professional Services to align on customer strategy, risks, dependencies, and roadmap considerations. Integration & Extensibility: Identify opportunities to extend Zendesk through APIs, app framework solutions, automation, and custom integrations where needed. Problem Solving & Innovation: Diagnose product gaps, technical … environments where priorities, requirements, and constraints may evolve. Continuous Learning: Commitment to staying current on Zendesk capabilities, AI trends, customer service transformation, and modern integration patterns. QualificationsRequired5+ years in architecture, machine learning engineering, solutions architecture, or technical consultingExperience designing and delivering AI/ML solutions in productionExperience with ...