L1 Desktop Support Engineer
- Hiring Organisation
- Tech Mahindra
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum
Roaming users) and Provide assistance for S/W distribution across network. Trouble ticket maintenance and Maintain file and print (Location specific). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/monthly activity reports. … Escalate the issues to management or next level as needed, Provide support for asset disposal services. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal team meetings, client meetings, internal Operations meetings and Quality review meetings. Implement the corrective/ ...