Application Support Engineer
- Hiring Organisation
- Euro Car Parks
- Location
- Central London, London, United Kingdom
- Employment Type
- Permanent
second-line application support to colleagues across every department of the business, including face-to-face assistance where required Operating our ITSM platform (JIRA Service Management) day-to-day queues, SLAs, request types and automations and contributing to its continual improvement Creating, amending and removing user access and permissions … well enough to understand application behaviour and raise precise defect tickets ITIL discipline and confident day-to-day operation of an ITSM platform, with JIRA Service Management experience strongly preferred Proficient troubleshooting and debugging skills underpinned by a proactive, evidence-led mindset Excellent written and verbal English, with professional ...