Apple Systems Engineer - Helpdesk
- Location
- Hemel Hempstead, England, United Kingdom
Technical Services division.As a member of the Apple Helpdesk Team, the emphasis will be on providing high quality technical services & support to our, predominantly Jamf, managed and supported client base. Amongst other tasks the Apple Systems Engineer will be responsible for; Tier 2+ remote desktop support … Jamf Pro Issue resolution Maintenance and automation of software for patch management Basic network troubleshooting and diagnostics MDM (Jamf) solution maintenance Solutions documentation ISO procedure documentation Ability to communicate technical concepts to a nontechnical audience Key Skills Experience in managing an Apple Mac &/or Apple ...