ServiceNow Technology Support II - Production Support
- Hiring Organisation
- JP Morgan Chase
- Location
- Bournemouth, Dorset, United Kingdom
- Salary
- £ 70 K
workflow automation.Collaborate with product owners, developers, and support teams to implement enhancements and resolve critical application issues.Troubleshoot complex ServiceNow code issues, including scripting (JavaScript, GlideScript), and provide effective solutions.Automate monitoring, maintenance, and operational tasks within ServiceNow and related systems.Develop, document, and promote standard operating procedures for ServiceNow support and administration.Interface … maintaining information technology servicesStrong knowledge of ServiceNow platform architecture, modules, and administration.Experience with ServiceNow integrations, APIs, and web services.Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks.Familiarity with ITIL processes and ServiceNow ITSM workflows.Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA).Ability to prioritize ...