4 of 4 Journey Map Jobs in the City of London

collaborative workshops to align multidisciplinary teams around shared understanding and outcomes Create and maintain high‐quality service design artefacts such as service blueprints, journey maps, ecosystem maps, and operating models Shape and influence service design strategy, ensuring outcomes deliver value for users, organisations, and delivery teams Collaborate closely ...

closely related content-led industry Strong skills in wireframing and prototyping tools (Figma or equivalent) Solid grasp of information architecture and user journey mapping Collaborative and comfortable working as part of an established in-house team The Details Salary: up to £50,000 pro rata Great benefits package ...

content-led industry — this is essential Strong skills in wireframing and prototyping tools (Figma or equivalent) Solid grasp of information architecture and user journey mapping Self-sufficient and comfortable operating as an independent contractor The Details Outside IR35 Day rate: £300–£425 depending on experience Initial 3-month ...

What we're looking for Proven experience leading CX strategy and service/experience design Strong understanding of multi-channel ecosystems and customer journey mapping Ability to bridge strategy, design, and delivery (business + technical) Confident stakeholder manager with experience working across complex organisations Experience working with agencies ...