City of London, London, United Kingdom Hybrid / WFH Options
E.ON Next
identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journeymapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »
Central London / West End, London, United Kingdom Hybrid / WFH Options
E.ON Next
identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journeymapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »
City of London, London, United Kingdom Hybrid / WFH Options
E.ON Next
projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints , customer journey maps , and user personas to more »
Central London / West End, London, United Kingdom Hybrid / WFH Options
E.ON Next
projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints , customer journey maps , and user personas to more »
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journeymapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria … be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journeymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT more »
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journeymapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria … be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journeymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT more »
