4 of 4 Journey Map Jobs in Hampshire

teams and technical stakeholders. Familiarity with product management tools (e.g., JIRA, Azure DevOps, Trello). Exposure to user experience (UX) design and customer journey mapping. Certification in Product Ownership (e.g., CSPO, PSPO) or Agile methodologies If you don't meet all of the requirements but have the attitude ...

through regular engagement. Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes. Design and implement customer journey mapping to identify pain points and optimise the support experience. Develop and maintain a communication strategy for planned outages, service changes, and major incidents. ...

delivery, ensuring that their website, mobile app and supporting platforms effectively meet customer needs and business objectives. The role leads requirements gathering, customer journey analysis and solution design across the digital product lifecycle, working under the direction of the Product Owner (Digital Platforms) to translate roadmap priorities into … specifications Experience working within Agile delivery environments Experience with website redesigns, platform migrations and mobile app development projects Understanding of UX principles, customer journey mapping and usability testing Strong stakeholder engagement and communication skills Excellent training and career development opportunities for the right candidate. Basic salary ...

delivery, ensuring that their website, mobile app and supporting platforms effectively meet customer needs and business objectives. The role leads requirements gathering, customer journey analysis and solution design across the digital product lifecycle, working under the direction of the Product Owner (Digital Platforms) to translate roadmap priorities into … specifications Experience working within Agile delivery environments Experience with website redesigns, platform migrations and mobile app development projects Understanding of UX principles, customer journey mapping and usability testing Strong stakeholder engagement and communication skills Excellent training and career development opportunities for the right candidate. Basic salary ...