17 of 17 Journey Map Jobs in the South East

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

at a global scale. What you'll be doing: Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯

in product roadmapping, including use of tools such as (but not limited to) Roadmunk, ProductPlan • In-depth knowledge of user experience and UX journey mapping methodologies. Previous experience applying AI within a B2B media environment would be highly prized. Therefore, knowledge of programming languages, machine learning, LLMs, and More ❯

Confluence Deep understanding and experience with multiple design systems implemented in React and/or Angular Deep experience with requirements gathering, end-to-journey mapping, facilitating design sprints, conducting competitive analysis, and leading rapid conceptualization and prototyping Be prepared to present and show examples of relevant work Flexera More ❯

Yotpo is essential, while experience with Loyalty Lion or similar loyalty platforms is a plus. Highly proficient in campaign setup, email communications, customer journey mapping, and dynamic functionality. Strong attention to detail. Proven project management abilities. Excellent problem-solving skills. Enthusiastic self-starter with a hunger to learn. More ❯

using disciplines and frameworks. Excellent collaboration skills, with the ability to work effectively with cross-functional teams. Excellent perceptiveness with process and customer journey mapping. Excellent written and verbal communication skills with the ability to effectively tailor communication to target audiences. Innovative thinking to provide multiple learning offerings. More ❯

for areas across the bank Engageing with project managers across all remediation activities Documenting information required to support proposals for the business Customer journey mapping and operational process mapping Scoping, requirements, workshop facilitation and traceability Excellent attention to detail and a self starter Solution design and testing This More ❯

how we visualise and improve end-to-end colleague journeys, from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically … participants), building future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog … service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation - assumption-based mapping isn't enough; we want research-backed insight. Strong visual design skills - especially using FIGMA (or similar tools like Adobe More ❯

across internal teams, helping shape insight-driven, full-funnel solutions tailored to client challenges. Translate audience research into actionable segmentation, personas, and buyer journey mapping based on industry, role, pain points, and behaviour. Champion data-led thinking across teams, particularly in media, to enhance insight generation and deliver More ❯

data to inform decisions — build dashboards, lead reporting, and track key CRM performance metrics. Implement and optimise lead scoring, lifecycle nurture workflows and journey mapping. Support sales enablement through CRM insights, aligning closely with leadership and the revenue team. Act as the go-to HubSpot expert — the CRM More ❯

understand and deliver against project requirements strategically and tactically. Understand user needs align business goals, define UX Product service success to produce customer journey maps, problem statements, job stories and crafted workflows. UX research, quantitative v qualitative, research cycles rapid v broad etc. Visual Design. Role Drive UX … with Designers, Developers, Architects, Product Managers and domain experts. End to end software development process for digital software product design from user research, journey mapping, interface design and prototyping to user testing. Craft experiences across complex highly scientific and rich content digital software products from Discovery to Delivery. More ❯

office in the Oxford Area Your role primarily spans the end-to-end software development process for digital product design, including user research, journey mapping, interface design and prototyping, to user testing and development handover. Primary skills Soft skills such as great attention to detail. You're an … business goals and value propositions, setting UX Product and service success metrics at the strategic, optimising, and assessing product development phases, producing customer journey maps, writing problem statements and creating job stories, and crafting workflows, amongst others. Apply now for immediate consideration More ❯

Product Manager – Customer Journey & Booking Systems We’re looking for a Product Manager to lead the transformation of the booking experience for an exciting hospitality and entertainment concept – shaping a seamless, intuitive, and high-converting journey from start to finish. This is a cross-functional role … smarter pricing strategies, or smarter A/B tests, your work will directly impact conversion, satisfaction, and revenue. The role: Optimise the Booking Journey: Improve reliability, ease of use, and the conversion funnel across web and mobile. Boost Booking Performance: Identify opportunities for upsells, reduce friction, and align … Familiarity with tools like Google Analytics, A/B testing platforms, and booking/payment integrations. An understanding of UX design principles, customer journey mapping, and conversion optimisation techniques. Background in hospitality, leisure, entertainment, or similar customer-focused industries is a bonus. Tech-friendly – any exposure to CRM More ❯

responsibilities: Lead current vs. future state analysis, identifying inefficiencies, risks and improvement opportunities in finance processes Gather business requirements through workshops, interviews and research Map and analyse finance workflows, translating them into ERP/tech specifications Work closely with PMO and IT teams to ensure effective implementation and testing … of solutions Support change management, training, and stakeholder engagement across the business Use journey mapping and KPI tracking to measure impact of improvements Maintain high-quality documentation throughout the lifecycle of each initiative You'll bring: 3+ years' experience in a Finance-focused Business Analyst role Strong working More ❯

Car Allowance plus Excellent Bens Skills - Digital Data Manager, Consumer Insights Manager, Web analytics Manger, Google analytics (GA4), data visualisation, User Experience, User Journey, data visualisation (Tableau, PowerBI), HTML, Data Strategy, CDPR, Compliance, eCommerce Are you ready to shape the future of digital ecosystems? Our client is searching … a high-performing Digital team of six and report directly to the Digital Marketing Lead Manager. Together, you’ll craft a seamless consumer journey fuelled by data-driven insights. What We’re Looking For A Bachelor’s degree in Computer Science, IT, Data Science, or a related field … Master’s in Data Analysis Even better!). 2–3 years of experience in similar roles. Expertise in data management, GDPR compliance, consumer journey mapping, and more. Technical prowess with tools like SQL, Power BI, Tableau, and Google Analytics, along with basic HTML. Communication skills that shine—translating More ❯

C | +49 (0) 89 238 898 85 The Global Lifecycle Marketing Manager will own the global lifecycle marketing strategy, ensuring a seamless customer journey with personalized messaging across all funnel stages, while collaborating with regional marketing managers to align local email strategies with the global lifecycle marketing framework. … to drive continuous improvement Requirements: 5-7 years of experience in an email marketing or customer lifecycle marketing role Strong understanding of customer journey mapping and personalized messaging strategies Ability to analyze key metrics (e.g., open rates, CTRs, conversions, etc..) and translate data into actionable insights Experience managing More ❯

content, and customer success teams. Nobody can do everything but here’s a few related things we’re interested in: ➕ Conversion rate optimisation & journey mapping – Experience in optimising digital journeys to improve conversion rates. ➕ CMS & landing page management – Experience using WordPress (Elementor) for landing page creation and optimisation. … present** Salary: up to £70,000 + bonus + equity (dependent on experience) Additional Information: 🚀 Play a meaningful role in a startup’s journey from Series A to Series B and beyond. 📈 Equity in the business – own a part of Xapien’s success. 🏥 Private health insurance to keep More ❯