2 of 2 Journey Map Jobs in Lanarkshire

addition to Project, Change, and Product Management services. Job description Content designers work on content that helps to form the end-to-end journey of a service, helping users complete their goal and government to deliver a policy intent. Their work may involve the creation of, or change … leading on cross-government content projects. You will take responsibility for content quality, managing small teams and mentor content colleagues. You will write and map user stories, as well as reviewing the work of others to assure quality. You will engage with and contribute to our active and supportive … strategies and content plans to support end-to-end journeys. designing accessible and usable content for online guidance or transactions within style guidelines. journey mapping and needs analysis - being able to take existing content and identify gaps and overlaps. convincing stakeholders at various levels that user needs and More ❯

addition to Project, Change, and Product Management services Job description Content designers work on content that helps to form the end-to-end journey of a service, helping users complete their goal and government to deliver a policy intent. Their work may involve the creation of, or change … content design community in HMRC and across government. Person specification As a Content Designer, you will: line manage, support and mentor Junior Content Designers. map user journeys and processes. use best practice, data and research to design and iterate usable and accessible content. feed into content strategies for portfolios … feedback on work. demonstrable skill in developing accessible content for online guidance or transactions and working to style and standard guidelines. experience of journey mapping and needs analysis - being able to take existing content and identify gaps and overlaps. an ability to use metrics and user feedback to More ❯