1 to 25 of 26 Journey Map Jobs in Scotland

design spectrum, designing the app experience for Goals and Planning propositions. You’ll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more. You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each More ❯

design spectrum, designing the app experience for Goals and Planning propositions. You’ll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more. You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each More ❯

design spectrum, designing the app experience for Goals and Planning propositions. You’ll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more. You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

and facilitate requirements gathering and user research to understand needs and goals. Define and drive the user experience design process, including user personas, journey mapping, wireframes, prototypes, and usability testing. Collaborate closely with business analysts, developers, and stakeholders in an Agile development environment. Advocate for user-centered design More ❯

and act on user insights Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

and act on user insights Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

and act on user insights Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

Wireframes and prototypes that clearly communicate design concepts and solutions. High-fidelity design mock-ups that are ready for implementation. User flow and journey maps that illustrate the user experience and guide design decisions. Design specifications and guidelines that ensure consistency and quality across all projects. Iterative design More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

to provide expertise in digital channels, including mobile, online and digital propositions Knowledge of digital marketing, analytics, customer research and experience management, including journey mapping, UX and funnel management Good creative thinking, collaboration and stakeholder management skills Seniority level Seniority level Mid-Senior level Employment type Employment type More ❯

a passion for simplifying the complex Familiarity with Agile delivery and working in iterative cycles Hands-on experience with key techniques such as journey mapping, design studio workshops, and empathy mapping Fluency in design tooling — from wireframes to high-fidelity mockups and interactive prototypes A curious, adaptable approach More ❯

the correct level of detail, are testable and include acceptance criteria Support business and technical stakeholders to visualise requirements with user story and journey mapping Take part in prototypes and discovery exercises to validate hypothesis while establishing the core user stories for product/service with stakeholders Take More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

of our end users. You will conduct user research to gather insights and understand user behaviors, needs, and motivations. By developing user personas, journey maps, and service blueprints, you will visualize and communicate the user experience effectively. Collaborating with stakeholders, you will define service design strategies that align … strategically and creatively to solve complex problems. Proficiency in design tools such as Sketch, Figma, or Adobe XD. Experience in creating user personas, journey maps, and service blueprints. Ability to facilitate workshops and co-creation sessions with users and stakeholders. Strong documentation skills, including wireframes, process flows, and More ❯

Social network you want to login/join with: Customer Journey Manager/Business Analyst – Top Retail Banking Client Gibbs Hybrid is supporting one of the UK’s leading retail banking organisations in their search for experienced Business Analysts with strong expertise in data, specifically long-term data … week onsite, multiple Northern locations Duration: 6 month initial contract, project running until 2027, so extensions are highly likely. Role Overview The Customer Journey Manager (CJM) plays a crucial role in product development, supporting the Product Owner and the broader product team in understanding, measuring, and orchestrating customer … to-end customer experience (internal and external), ensuring customer needs remain at the forefront of all journeys. This involves continuous improvement of the journey, orchestrating across functional boundaries, and collaborating with Product, Experience Design, and Engineering to align the intended user experience with journey and process More ❯

of key emerging relevant innovation concepts and topics. Knowledge and understanding of learning theory methods and best practice effective learning design principles learner journey mapping and course delivery models. Awareness of best practice in qualification development and awarding body quality assurance adherence within the educational and skills training More ❯

and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end … to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended More ❯

and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end … to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended More ❯

and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end … to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended More ❯

Join us as a Colleague Journey Developer in the Day to Day Goal We’ll look to you to contribute to the creation and delivery of all products and services required to meet the colleague journey vision You’ll be continually identifying opportunities to digitise, improve … and manage the journey to deliver increased colleague value and effortless experiences Every day, you’ll have the chance to solve new problems, create smarter solutions and stretch your capability in an environment that promises non-stop innovation and excellent development opportunities You’ll work from home some … of the time, but you’ll also spend time working from the Edinburgh or Manchester office What you'll do As a Colleague Journey Developer, you’ll work as part of a Journey Developer and Transformation team, creating and driving the delivery of the journey More ❯

a passion for simplifying the complex Familiarity with Agile delivery and working in iterative cycles Hands-on experience with key techniques such as journey mapping, design studio workshops, and empathy mapping Fluency in design tooling — from wireframes to high-fidelity mockups and interactive prototypes A curious, adaptable approach … approach works, including our categories of hybrid working. At Scott Logic, we’re committed to supporting our people when they embark on their journey into parenthood and beyond. We have a range of inclusive policies that are designed to support everyone, regardless of sexual orientation or gender identity More ❯