3 of 3 Journey Map Jobs in Leeds

experience with Figma, including design systems (building, maintaining or evolving them). Ability to translate insight into clear IA, user flows, wireframes and journey maps. Strong visual design sensibility and attention to detail across typography, composition and layout. Experience working with brand guidelines or shaping new visual directions ...

briefs and aligning stakeholders on user needs, business objectives and success measures. Combine research, analytics, audits and market insight into actionable recommendations. Use journey mapping and service blueprinting to connect customer‐facing experiences with … people, processes, systems and operational dependencies behind them. Identify opportunities to improve digital and non‐digital touchpoints, simplify business processes and reduce friction. Map current‐state (“as-is”) and future‐state (“to‐be”) experiences, establish performance baselines and evaluate the delivered service against intended outcomes to measure success ...

Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. As our Senior Business Analyst, you’ll have … understanding of scope and outcomes, using agile ceremonies such as ‘3-amigos’ and ‘Refinement’ sessions. Model business processes and solutions through workflows, user journey maps, and other visual artefacts to demonstrate as-is and to-be solutions. Build and maintain subject matter expertise by developing a deep understanding ...