4 of 4 Journey Map Jobs in Slough

person and remote user-focussed sessions, documentation of user-needs, session findings, personas & user journeys). User & stakeholder workshop facilitation – including service-design, journey mapping, design-thinking workshops across design sprints. Design iteration & development through task-based testing of designs with representative users, design team support & user advocacy. ...

pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts ...

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards ...

configuration, data, and process issues. Experience supporting Workday BAU operations in a complex organisation. Involvement in requirements gathering, user stories, and process or journey mapping. Comfortable supporting Workday bi-annual release cycles, including testing and change impact analysis. Strong stakeholder engagement skills, with the ability to explain technical ...