1 to 25 of 40 Journey Map Jobs in Berkshire

develop design concepts at pace within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring of junior colleagues, promoting knowledge More ❯

develop design concepts at pace within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring of junior colleagues, promoting knowledge More ❯

and other designers to shape and act on user insights Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards Required Skills and Experience Active More ❯

insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards Code low-fidelity or functional More ❯

and other designers to shape and act on user insights Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards Required Skills and Experience Active More ❯

discovery-to-delivery UX initiatives across complex digital platforms and business areas. Own and evolve design systems to support consistent, scalable design across brands. Facilitate workshops, ideation sessions, journey mapping, and stakeholder engagement activities. Translate insights from qualitative and quantitative research into validated, user-centric experiences. Collaborate cross-functionally with product, content, SEO, development, and brand teams. Mentor … in Figma, prototyping, and conducting user research and usability testing. Strong communicator and influencer-able to champion UX with senior stakeholders Experience applying design thinking, lean experimentation and journey mapping. Experience with customer experience optimisation, A/B testing and analytics tools Self-motivated, proactive, and collaborative with a natural curiosity for digital innovation. Exposure to both B2C More ❯

environments—this is your chance to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design thinking across a powerful, AI More ❯

UI design, ideally across both consumer-facing and business-facing environments. We’re after someone who’s hands-on across the full design process—from user research and journey mapping to wireframes, prototypes, and high-fidelity designs. You should be confident designing for mobile, web, and app platforms, and comfortable working with tools like Figma or Sketch . More ❯

in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track record of leading More ❯

in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. · Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. · Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. · A track record of leading More ❯

well as providing feedback to junior team members in a constructive and beneficial way. Experience in all aspects of digital design including Information architecture, user experience, user interaction, journey mapping and application design for mobile as well as web. A solid understanding of design fundamentals ; knowing your widow from your orphan as well as setting type in a … well as providing feedback to junior team members in a constructive and beneficial way. Experience in all aspects of digital design including Information architecture, user experience, user interaction, journey mapping and application design for mobile as well as web. A solid understanding of design fundamentals ; knowing your widow from your orphan as well as setting type in a … knowing how to communicate that you need more margin added to a certain is hugely advantageous, especially during the QA phase. Information Architecture & User Experience Skills . You can map a website, and visually communicate the decisions a user needs to take. You think state fully, and consider the edge cases. Native mobile & responsive designs in your portfolio . More ❯

systems and services. A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc). Experience across large, diverse organisations. More ❯

5+ years in digital/retail banking, with 2+ in omni-channel/mobile banking · Proven experience in digital transformation projects · Strong understanding of mobile UX and customer journey mapping · Agile delivery experience and strong communication skills · Prior consulting experience or working with leading banks is a plus Pay range and compensation package: Competitive salary based on years More ❯

don't hesitate to get in touch with mayank.yadav@ascendion.com What You’ll Do As an Experience Strategist, you will: · Contribute to strategic engagements by helping define user journeys, map opportunity areas, and co-create product direction. · Facilitate and support workshops that bring stakeholders together to align around goals, user needs, and experience priorities. · Turn research into strategy by … experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. · Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. · Experience translating qualitative and quantitative insights into clear, actionable strategies. · Ability to collaborate in multidisciplinary teams and communicate effectively with More ❯

Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: What You’ll Do As an Experience Strategist, you will: Contribute to strategic engagements by helping define user journeys, map opportunity areas, and co-create product direction. Facilitate and support workshops that bring stakeholders together to align around goals, user needs, and experience priorities. Turn research into strategy by translating … experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Experience translating qualitative and quantitative insights into clear, actionable strategies. Ability to collaborate in multidisciplinary teams and communicate effectively with More ❯

in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track record of leading More ❯

and documentation. Your Profile: Experience in Financial Services, especially Retail/Core Banking, collections, and recoveries. Experience with Agile methodologies and sprint-based delivery. Experience in Customer operations, journey mapping, and customer analysis. Excellent communication skills. Strong proficiency in JIRA, Confluence, and MS Visio. Familiarity with BPMN and SQL. About Capgemini: Capgemini is a global leader in business More ❯

a focus on transforming lead to cash, procure to pay processes in a SaaS business environment. Strong understanding of customer experience principles and methodologies, with experience implementing customer journey mapping and customer 360 initiatives. Extensive knowledge of best practice Salesforce and NetSuite platforms, including configuration and integration capabilities. Proficiency in data architecture concepts, including data modeling, data governance … from IT. It is imperative that you engage with various business units, fostering a collaborative environment conducive to the success of multidisciplined IT function. We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing More ❯

complex user needs and business requirements into intuitive, accessible, and engaging user experiences. Collaborate closely with Product Managers, Engineers, and other stakeholders. Conduct user research. Develop user personas, journey maps, user flows, and information architecture. Stay current with UX trends, best practices, and emerging technologies. Create wireframes, mockups, and interactive prototypes at varying levels of fidelity. Manage your More ❯

from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional More ❯

a leading UK Games studio. You’ll focus on key player journeys like account creation, onboarding, payment flows, and community features — ensuring smooth, engaging interactions beyond gameplay. Key Responsibilities: Map and optimise player journeys across registration, returner recovery, purchase, and community services Design engaging onboarding journeys that mirror the games brand and tone Develop and maintain atomic design systems … tools (Framer, Webflow, or similar) Create accessible, cross-device community service interfaces (e.g. hiscores, polls) Requirements: Proven experience in Web/UX/UI design roles with strong journey mapping skills Gaming industry experience highly desirable Solid expertise in atomic design systems and component libraries Comfortable working remotely with a fast-paced, iterative design process Experience designing for More ❯

a leading UK Games studio. You’ll focus on key player journeys like account creation, onboarding, payment flows, and community features — ensuring smooth, engaging interactions beyond gameplay. Key Responsibilities: Map and optimise player journeys across registration, returner recovery, purchase, and community services Design engaging onboarding journeys that mirror the games brand and tone Develop and maintain atomic design systems … tools (Framer, Webflow, or similar) Create accessible, cross-device community service interfaces (e.g. hiscores, polls) Requirements: Proven experience in Web/UX/UI design roles with strong journey mapping skills Gaming industry experience highly desirable Solid expertise in atomic design systems and component libraries Comfortable working remotely with a fast-paced, iterative design process Experience designing for More ❯

Banking Consultant to support a mobile app modernisation initiative for a leading bank. Key Responsibilities Proven experience in digital transformation projects Strong understanding of mobile UX and customer journey mapping Agile delivery experience and strong communication skills Prior consulting experience or working with leading banks is a plus Define omni-channel strategies and customer journeys for mobile and More ❯

ll lead engagements that drive meaningful, data-informed transformation for our clients. You’ll play a hands-on role in defining and evolving our CX services – from customer journey mapping and communications strategy to operating models and transformation roadmaps. This role requires strong omnichannel knowledge, an understanding of customer behaviour and data, and the ability to build relationships More ❯

ve probably used one of our products or services. We have operations in over 70 countries , with over 52,000 colleagues around the world. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the More ❯