3 of 3 Journey Map Jobs in Wales

in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning. Actively leading the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad. Contributing to the wider Product Management Community of Practice. About you A user-focused More ❯

services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via user journey maps. You'll help build consensus around design approaches, present findings to stakeholders, and document design decisions and risks. You'll contribute … healthcare experience is desirable, along with understanding of healthcare pathways, clinical workflows, and health information governance. You'll have expertise in service design methodologies including service blueprinting, user journey mapping, systems mapping, and co-design techniques. You'll understand accessibility standards, inclusive design principles, and Government service standards, with good prototyping skills. Strong stakeholder relationship management, ability to More ❯

commit to this c.£30,000 (negotiable, dependent on experience and skill set) Are you a HubSpot specialist with a passion for data, automation and optimising the customer journey? This is a fantastic opportunity to join a forward-thinking business nestled in the heart of Kent, taking ownership of their HubSpot platform to ensure every stage of the … good grasp of English, both written and verbal, is essential! The Role Manage and maintain the HubSpot CRM, ensuring customer data is accurate, segmented and optimised for effective targeting Map and enhance the end-to-end customer journey, ensuring smooth handoffs between marketing, sales and customer success Build, automate and monitor email workflows, sequences and campaigns to … writing, campaign copy and marketing materials when needed The Ideal Candidate Proven HubSpot experience within a commercial, data-led marketing or CRM environment A strong understanding of customer journey mapping, lead nurturing and lifecycle marketing Analytical mindset with the ability to interpret data and use insights to drive decision-making Hands-on experience building workflows, automations and reports More ❯