to improve the design of the website and services. Assist in translating business needs into user-friendly experiences. Create wireframes, user flows, and journey maps with support from senior team members. Training At the end of the apprenticeship, you will move into an experienced Junior User Experience (UX More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Barclays
how we visualise and improve end-to-end colleague journeys, from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically … participants), building future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog … service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. Strong visual design skills — especially using FIGMA (or similar tools like Adobe More ❯
Towcester, Northamptonshire, UK Hybrid / WFH Options
Barclays
how we visualise and improve end-to-end colleague journeys, from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically … participants), building future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog … service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. Strong visual design skills — especially using FIGMA (or similar tools like Adobe More ❯
Wellingborough, Northamptonshire, UK Hybrid / WFH Options
Barclays
how we visualise and improve end-to-end colleague journeys, from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically … participants), building future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog … service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. Strong visual design skills — especially using FIGMA (or similar tools like Adobe More ❯
Long Buckby, Northamptonshire, UK Hybrid / WFH Options
Barclays
how we visualise and improve end-to-end colleague journeys, from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically … participants), building future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog … service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. Strong visual design skills — especially using FIGMA (or similar tools like Adobe More ❯
