1 to 25 of 512 Journey Map Jobs in England

methods across generative and evaluative research, including surveys, interviews and usability testing using tools such as Dovetail, Maze and UserTesting.com. Expertise in user journey mapping, needs and sentiment analysis. Proficiency in design and prototyping tools such as Figma and Adobe Suite. Strong understanding of user-centered design principles More ❯

Key Responsibilities User Research & Testing Plan, conduct and analyse qualitative and quantitative studies (interviews, usability tests, surveys, analytics reviews) Communicate findings through personas, journey maps and actionable insights Interaction & Visual Design Create information architectures, user flows, wireframes, high fidelity UI and interactive prototypes in Figma Ensure designs are More ❯

centered design principles, usability, and interaction design. Ability to conduct basic user research or interpret feedback to inform design decisions. You can create journey maps, wireframes, and polished UIs, all while thinking through edge cases and error states. A mobile-responsive design mindset is important, as our platform More ❯

new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop and test interactive prototypes to refine user experiences. UI & Data Visualisation: Balance aesthetics with usability, ensuring More ❯

developers, content designers, and other stakeholders. Advocate for accessibility and inclusive design throughout the service lifecycle. Design and contribute to service blueprints, user journey maps, and interaction patterns. Present designs and concepts to stakeholders, including government clients. Work within agile teams to iterate and improve designs based on More ❯

design spectrum, designing the app experience for Goals and Planning propositions. You’ll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more. You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each More ❯

journeys that create the optimal user experience Use insights from user research and metrics to identify pain points and improve design Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Support user researchers in usability testing Run workshops with your team and stakeholders Work with the Hippo More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

delivery, championing user needs and shaping intuitive, accessible public services Plan and conduct user-centred design activities such as contextual research, usability testing, journey mapping, and service blueprinting Collaborate with service designers during discovery and design phases to align UX with broader service goals and end-to-end More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

interaction design and accessibility. A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions. Proficiency with the latest versions of Figma, Sketch, Marvel, Miro, Axure More ❯

interaction design and accessibility. A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions. Proficiency with the latest versions of Figma, Sketch, Marvel, Miro, Axure More ❯

initiatives and 2 days’ volunteering leave annually Key Responsibilities Support user research activities, including interviews, workshops, user testing, and produce UX documentation like journey maps and personas Apply innovative design thinking, balancing user needs, business goals, and technical constraints Present ideas through wireframes and prototypes to stakeholders, developers More ❯

within multiple or complex services or fast-moving transformation programmes Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements Coaching and mentoring More ❯

product, participate in end-user and stakeholder interviews, workshops and user testing sessions and assist in production of research related UX documents like journey maps, personas etc. Apply innovative thinking to design concepts; blending in user needs, business vision as well technical limitations Effectively present ideas and concepts More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

stakeholders and advocate for customer-centric design. Facilitate ideation, prototyping, and user testing to co-create effective solutions. Present complex customer insights through journey maps, personas, flows and service blueprints. Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design. Collaborate closely with Service Designers to understand full More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

flexibly and securely at a global scale. The role Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯