1 to 25 of 46 Journey Map Jobs in England

journeys that create the optimal user experience Use insights from user research and metrics to identify ‘pain points’ and improve design Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Support user researchers in usability testing Run workshops with your team and stakeholders Work with our design more »

align with business objectives and user needs. Conduct comprehensive research to gain insights into user behavior, preferences, and pain points. Create user personas, journey maps, and other UX artifacts to inform design decisions. Collaborate with designers, developers, and stakeholders to translate user insights into innovative design solutions. Prototype more »

research and gather insights to inform design decisions. Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop user flows, journey maps, and information architecture. Collaborate with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience. Iterate designs based more »

the user experience of innovative solutions. Key Responsibilities: Conduct comprehensive user research to gain insights into user needs and behaviors. Develop user personas, journey maps, and wireframes to inform the design process. Create high-fidelity designs and interactive prototypes using leading design tools. Collaborate closely with product managers more »

will have🌳 • Commercial experience in a Product Design, UX or UI Design role • Strong skills in UX Design: wireframing, prototyping, information architecture and journey mapping • Experience in UI Design, with a strong understanding of UI patterns, web accessibility and great attention to detail • Experience designing, conducting, analysing and more »

have full responsibility to deliver an exceptional Customer Experience across all channels measured through our CSAT programme. The specialist conducts process reviews, Customer Journey mapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat more »

product requirements. Defines product roadmap with input from all relevant stakeholders based on the product vision. Works with market research and creates customer journey maps and empathy maps as needed. Manage the product backlog (Epics, Features, Stories) and prioritise the backlog with stakeholders. Create and write detailed user more »

EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journey mapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and develop your career more »

leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture, and we are more »

approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes using software such as Figma, XD, or Sketch. more »

Monitor campaign performance, conduct A/B testing, and utilise data-driven insights to continually improve campaign effectiveness Lead the development of customer journey maps, automation, and lifecycle strategies to enhance the overall customer experience Work closely with the Head of Marketing to develop KPIs, and track performance more »

Share user stories and pain points to provide a solid understanding of the user perspective. Create personas to represent different user archetypes. Create journey maps to showcase the user's experience across various touchpoints, highlighting pain points and user emotions. Document research findings, methodologies, participant profiles and any more »

Ability to link research aims to the bigger picture; a project’s goals or a customer’s strategic objectives. · Understanding of user personas, journey maps and service blueprints. · Ability to explain your findings compellingly, develop effective relationships, and manage challenging stakeholders. · Self-starter, proactive approach, drive and energy. more »

user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act on opportunities within more »

Experience of sizing technical projects related to Service Now Experience of developing workflows and processes into Service Now Experience of Process and Customer Journey mapping Experience of engaging authoritatively and effectively with internal colleagues and external suppliers Strong analysis and problem-solving abilities more »

projects, understanding performance, and identifying opportunities Managing the relationship with third parties/agencies, briefing and working collaboratively to deliver projects Delivering customer journey mapping across all touchpoints to improve customer experience Drive customer feedback strategy, through management of platforms such as Trustpilot Develop the Voice of the more »

to deliver digital products using agile methodology. Previously built and executed a backlog, translating user needs into user stories. Ability to visualise service journeys; map current and future processes, to quantify steps and pain points, and to prioritise development as well as agree product scope. Successfully led investigations into more »

driving product excellence and shaping the future of business technology. Join us in our mission to revolutionize data management and contribute to our journey of continuous innovation. The business has been built by 3rd-time Founders who have already built successful SaaS companies in London such as Yieldify … of BI tools like Looker and Tableau - Experience with prototyping and design tools (Figma, Sketch, Invision, Framer etc) - Experience or familiarity with customer journey mapping and design sprints - Entrepreneurial flair and demonstrate business acumen. We’re building a business and your input is valuable - Technical background What’s more »

status. Develop and maintain account plans and territory management. Own all High Value Touch Points (HVTPs) such as QBRs/strategic review, customer journey mapping, executive engagements. You will be responsible for owning the sales cycle including managing all meetings, proposals, presentations, SOWs, pipeline management and forecasting. Partner more »

leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR PURPOSE: So what do we actually do? Put simply we exist more »

identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »

identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »

identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »

The Role As a Digital Analyst, you will be: Integrating online and offline data sources, in the aims of unifying customer behaviour and journey mapping. Monitoring website performance and, traffic sources, conversion rates and user engagement. Contribute insights and recommendations to improve user experience and measure success. Skills more »

to work in the UK. We are looking for candidates who are working in DIGITAL programmes. Specifically if you have gone through customer journey mapping. You will currently be working in a Global business and be used to soliciting requirements from key stakeholders around the world, taking into more »