8 of 8 Junior Support Analyst Jobs in the UK

About the Role Were looking for a Junior ERP Support Analyst to join our growing IT team in Bedford. This is a great opportunity for someone early in their career who wants to build experience in ERP systems, IT support and business systems analysis . Youll play a key role in supporting our ERP platform, providing … first-line support to users, testing system updates, monitoring processes, and helping to improve how our systems work. Full training will be provided, so were more interested in your enthusiasm, problem-solving ability and willingness to learn than prior ERP experience. What Youll Be Doing Providing 1st line IT & ERP support to staff via the helpdesk Logging, investigating … provided) Basic knowledge of IT systems, databases, or SQL is an advantage Strong communication and problem-solving skills Customer-focused with a professional approach Flexible and proactive able to support occasional out-of-hours issues Whats in it for You Hands-on training and mentoring to develop ERP and IT support skills A supportive team environment with real More ❯

Junior Customer Support Analyst Location: Office based (option for hybrid once full training completed), Bishop's Stortford, CM22 Salary: £25,000-£27,000 per annum, DOE + Benefits Contract: Full Time, Permanent (35 hours/week) Benefits: 25 days holiday + bank holidays People's pension scheme Casual dress code Free onsite parking, including EV charging About … HD Clinical became part of the Nexus Group (a European-based healthcare software organisation) in 2024 significantly extending our software range and potential customer base Role Overview: The Customer Support Team provides direct contact and support to our wide range of customers, mostly within the NHS. You will use your specialist knowledge of the Company's applications and … software development team, product specialists and account managers to ensure customer issues are followed through to resolution. Main Duties & Responsibilities: Analyse, identify and resolve application issues. Provide remote technical support to our customer base this could be via email, telephone or video call Accurately maintaining ticketing system (Zendesk) to ensure clear audit trail Working as part of a customer More ❯

IT Support Analyst (Apprentice or Junior Route - development role) Location: Basingstoke | Salary: £18,000-£23,000 depending on experience | Benefits: Excellent benefits package Looking to launch your career in tech support? This is a brilliant entry point into a global IT environment where you'll receive structured training, hands-on experience, and exposure to industry-grade … fresh out of college or starting a new career chapter, this 18-24 month development role will give you the skills and platform to progress into a permanent IT support role. You'll join a collaborative and growing team, supporting 1,500+ users across the UK and international sites. From troubleshooting issues to supporting onboarding, asset management and documentation … in-person with IT issues across hardware, software and networks Logging, documenting and managing incidents using an ITSM system Assisting with onboarding/offboarding, device setup, account creation and support Shadowing experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like More ❯

JOB TITLE: Junior Application Support Analyst SALARY: £30,609 -£32,200 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at our Watford office. About this Opportunity This is to provide IT support for Drivers and Tusker Users … on Back Office, Fleetdesk and Driver Portal by application support desk managing day-to-day issues, incidents and small enhancements with any of our application About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues … record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required. Liaise with other support/development teams to resolve cross-system issues and Work with commercial team to manage new SSO's, moves, merges and driver issues. Report on progress of prioritised work More ❯

Junior 1st Line Support - Start Your IT Career! Are you passionate about technology and helping people? We're looking for a motivated individual to join our team as a Junior 1st Line Support Analyst. Whether you have an IT degree or strong customer service experience, we want to hear from you! Junior 1st Line Support … role A willingness to learn and grow in a fast-paced IT environment Basic knowledge of IT systems, Windows OS, and Microsoft Office A team player who can handle support tickets and troubleshoot first-line issues This is a great opportunity to get your foot in the door of the IT industry and develop your skills with full training More ❯

Graduate/Junior Support/SQL Analyst x 3 - Bristol - Training & Progression - New (REF34) Up to 27k + Excellent Benefits + Hybrid Working (Bristol 3 days a week) + Training + Development A market leading organisation requires a number of junior/graduate SQL Analysts to join its growing team. The successful candidates will play an … integral part of the support process for the company, working and assisting senior members of the team and supporting core software across all customers. The ideal candidate will be enthusiastic, flexible, with a keen focus on quality and have excellent interpersonal skills. This is an excellent opportunity to develop system skills and work as part of a technical team. … Duties and Responsibilities: Providing support on software applications using JIRA Triaging, diagnosing, investigating and resolving service desk calls in accordance with SLAs (Service Level Agreements) Escalating issues appropriately and work with senior members of the team in a timely fashion Liaising with 3rd party suppliers to resolve customer issues Reviewing customer environments to ensure integrity of the system, this More ❯

Graduate/Junior Support/SQL Analyst x 3 - Bristol - Training & Progression - New (REF34) Up to £27k + Excellent Benefits + Hybrid Working (Bristol 3 days a week) + Training + Development A market leading organisation requires a number of junior/graduate SQL Analysts to join its growing team. The successful candidates will play an … integral part of the support process for the company, working and assisting senior members of the team and supporting core software across all customers. The ideal candidate will be enthusiastic, flexible, with a keen focus on quality and have excellent interpersonal skills. This is an excellent opportunity to develop system skills and work as part of a technical team. … Duties and Responsibilities: Providing support on software applications using JIRA Triaging, diagnosing, investigating and resolving service desk calls in accordance with SLAs (Service Level Agreements) Escalating issues appropriately and work with senior members of the team in a timely fashion Liaising with 3rd party suppliers to resolve customer issues Reviewing customer environments to ensure integrity of the system, this More ❯

To be the first point of communication for Clients, Customers and Colleagues who may be encountering Application related issues, providing support in a manner that ensures that the credibility of IT is both maintained and enhanced. Responsibilities Provide 1st and 2nd line application support to internal users across various business units. Effectively triage requests or incidents via JIRA … helpdesk, mailbox, phone calls and walk-ups. Support and monitoring of the Dealing system - end to end from 7IM Platform through to Custodian. Assist in data updates, maintenance, and validation tasks across key systems. Write and maintain SQL queries to extract, analyze, and update data as needed. Support report generation, including recurring and ad hoc business reports. Collaborate … with development and infrastructure teams to escalate and resolve technical issues. Maintain documentation related to support processes, system changes, and standard operating procedures. Assist with application onboarding, upgrades, and testing cycles (UAT). Contribute to the cloud migration initiative, particularly where application integration and Azure components are involved. Ensure the efficient and effective execution of the Incident Management Process More ❯