IT Support Analyst Jobs

1 to 25 of 28 IT Support Analyst Jobs

IT Support Analyst - 2nd Line IT Support

Hertfordshire, St Albans, United Kingdom
Mackenzie Jones IT
IT Support Analyst - 2nd Line IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The IT Support Analyst will provide … localised onsite support covering 1st & 2nd Line Support - will be the focal point for all on-site-based user IT Support. Own of all IT Support Incidents & Service Requests from end-to-end. *The role does NOT involve out of hours support. Skills Experience Required … 2nd Line or 3rd Line IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba LAN/WLAN/WAN Technologies. Desktop Hardware & Peripherals (PCs, Laptops, Monitors). Network more »
Employment Type: Permanent
Salary: £40000 - £43000/annum 1K Bonus + Benefits Package
Posted:

IT Support Analyst

Portishead, Somerset, United Kingdom
Hybrid / WFH Options
XIST4 IT Recruitment Ltd
IT Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling … and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related roles. IT Support Analyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, and other early-career IT professionals. To excel in this position, you must possess many of the following: Experience with hardware builds more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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IT Technical Support Analyst

Portishead, Somerset, United Kingdom
Hybrid / WFH Options
XIST4 IT Recruitment Ltd
IT Technical Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the … recycling and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. IT Technical Support Analyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, Desktop Support Engineers, 2nd line Support Engineers, Network Support Engineers, and other early-career IT professionals. To excel in this position, you will have many of the following: * Experience with hardware builds and desktop installations. * Proficiency in hardware/software more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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IT Technical Support Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Xist4 IT
IT Technical Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the … recycling and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. IT Technical Support Analyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, Desktop Support Engineers, 2nd line Support Engineers, Network Support Engineers, and other early-career IT professionals. To excel in this position, you will have many of the following: * Experience with hardware builds and desktop installations. * Proficiency in hardware/software more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Information Technology Support Analyst

Guildford, England, United Kingdom
Shaw Daniels Solutions
IT Support Analyst Location: Guildford Salary: £35,000 Our Client They are an international law firm with a focus on private capital at the intersection of personal, family and business. Their ability to understand people makes then who they are. They work together to build deep and … deliver meaningful value to their clients. They do this with empathy, attention, and clarity. No jargon, no attitude. They know what matters. Job Role IT Support Analyst The role of the IT Support Analyst involves working as part of a team of three to … provide high quality support and assistance on all aspects of IT. While predominantly based in the Guildford office, this role will include travel and support to other UK offices (London and Cheltenham) and support and cover for the IT Service Desk The Team The IT more »
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IT Support Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Greggs Plc
base location for this role is Greggs Innovate House, Newcastle upon Tyne, NE12 8EW Vacancy Information We have a fantastic opportunity to join the IT & Business Changeteam at Greggs as an IT Support Analyst. Forming a key part of the Support Team, our IT support analysts are the first point of contact for our Greggs colleagues either reporting IT incidents or making IT service requests. We can offer you: Competitive pay 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day Colleague discount … have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related?and wellbeing issues, 24 hours a day, 365?days?a year. Including a mobile app providing a range of more »
Employment Type: Temporary
Salary: £22,000
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IT Support Analyst - Onsite

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using more »
Employment Type: Permanent, Work From Home
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IT Support Analyst - Onsite

Edinburgh, York Place, City of Edinburgh, United Kingdom
Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using more »
Employment Type: Permanent
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Trainee IT Support Analyst

Chorley, Worden, Lancashire, United Kingdom
Hybrid / WFH Options
TEAM
Point of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee IT Support Analyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with … remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide … telephone support to the user base utilising remote access tools. Log and categorise incoming calls and emails within a CRM system. Active involvement in the documenting and updating of knowledge base. Raise jobs for Engineers and liaise with them. Take ownership of incidents and progress them quickly and efficiently. more »
Employment Type: Permanent
Salary: £23700/annum
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MacOS and Windows IT Support Analyst

Kingston upon Thames, London, United Kingdom
Eligo Recruitment Ltd
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support … with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »
Employment Type: Permanent
Salary: £29000 - £30000/annum Benefits
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IT Support Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
File Dynamics
Purpose: We are looking for a Support Analyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent IT support whilst offering a very high standard of customer service. … As a Support Analyst, you will be responsible for assisting clients with IT support issues and other related queries. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within an already well-established team. You will be … the requirement to visit our Bristol office at least once per week or as otherwise required. Duties/Responsibilities: Logging all issues into the IT Support ticketing system ensuring all of the relevant information and detail is logged appropriately. Be available to take telephone calls from our clients more »
Employment Type: Permanent, Work From Home
Salary: £20,000
Posted:

Junior IT Support Analyst

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Saria
turnover approaching £280 million and employs around 1,000 people at 19 sites across the country The Position Applications are invited for a Junior IT Support Analyst). This is a full-time permanent position working 40 hours each week Monday to Friday, reporting to the Group … IT Manager. As a Junior IT Support Analyst, the duties and responsibilities will vary based on the IT Departments requirements but will include: Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping … for users. Administrating user access, create new users and ensure user requirements are met with a consistently high quality of service. Ensuring that each support issue and resolution is adequately documented and tracked from reporting to resolution, including any escalated issues. Handling a mixture of 1st and 2nd line more »
Employment Type: Permanent
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IT Support Analyst

Southampton, Hampshire, United Kingdom
Spectrum IT Recruitment
IT Support Analyst Southampton - Office based £25,000 to £30,000 plus benefits This is a great opportunity for an IT Support Engineer to join an growing business supporting the company's internal users on a range of technical issues. The company are looking for … a skilled IT Support Engineer to become part of their team supporting users of the company's IT systems, applications and infrastructure. This would be an excellent opportunity for a 1st line engineer or service desk engineer looking for a move into a role with more responsibility … excellent company culture and a starting salary up to £30,000 based on experience. Skill Requirements Active Directory Windows Server Windows 10 Office 365 support Nice to have's Exposure to network support Prior experience in an IT support position If you are looking to be more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

IT Support Analyst

newton abbott, Exeter, Devon, United Kingdom
Ashdown Group
IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line …/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies … services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as more »
Employment Type: Permanent
Salary: £21000 - £25000/annum
Posted:

Apprentice IT Support Analyst

COUNTY GATE STACEYS STREET, MAIDSTONE, KENT, England
CASEWARE UK LIMITED
An exciting opportunity awaits you to join our team as an IT Apprentice. We are seeking to enhance our UK IT department and you will directly report to the IT Manager - Europe, working closely with the UK Senior IT Technician. Duties include installing, configuring, and imaging … corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line IT support to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your tasks will include handling … IT queries and issues from Caseware staff, and effectively escalating complex issues to our IT Support Analyst while managing employee expectations. As the initial point of contact for all IT support matters, you will deliver 1st line support and some 2nd line support. more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60
Posted:

IT Support Analyst

Edinburgh, Midlothian, Scotland, United Kingdom
Henderson Scott
IT Support Analyst Henderson Scott have proudly partnered up with a leading, UK based professional services company to support their growth within their Edinburgh Office. Having offices based in all major cities, this is an excellent opportunity for an experienced IT Support Analyst to join the small team and be able to make a difference. The Role: Provide exceptional 1st Line support to staff. Work with 2nd Line for ticketing escalation support. Set up computer hardware and install business software. Escalate support incidents when necessary. Meet customer service levels. Perform … technical support and fault diagnosis. Communicate effectively with colleagues and suppliers. About You: Excellent communication skills, both written and verbal. Reliable, organised and self motivated. Previous experience within a professional services environment (finance, banking, legal etc) Basic knowledge of technology products and services. Good understanding of PC hardware and more »
Employment Type: Permanent
Posted:

IT Support Analyst

SW1X, Belgrave Square, Greater London, United Kingdom
Gordon Yates Recruitment Consultancy
IT Support Analyst We are currently working closely with our client to recruit an IT Support Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and Greater London. What will you be doing? You will … be providing first line IT support across all business offices. Key Duties: Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Hardware specification, testing and procurement. Hardware repair and maintenance. PC and Printer troubleshooting … inventory. Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates. Registering products for warranty. Purchasing consumables in relation to IT equipment. About you: Previous experience within a similar role - essential Be an exceptional communicator - essential. Confident in a formal environment. Remain calm and composed more »
Employment Type: Permanent
Posted:

IT Support Analyst

Manchester, United Kingdom
Hays Technology
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts … on our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »
Employment Type: Permanent
Salary: £30000 - £35000/annum £30,000-£35,000
Posted:

IT Support Analyst

Aylesbury, Buckinghamshire, United Kingdom
Som3
IT Support Analyst Exciting and varied entry level position for someone with an IT background either from qualifications, or with some exposure in a previous role to general IT systems. Working with the IT Manager and Senior IT Support Engineer you will … provide day to day support of systems, software and hardware while assisting with maintaining effective IT systems. This is a chance to use your knowledge and expand your skills in a variety of technologies and will suit someone who can set up PCs, troubleshoot a printer, resent passwords … install simple software and general fault fixing. This is some of what you will be doing * Technical support and guidance to staff to understand programs, problem solve and generally support them in using software/hardware correctly * Assisting with the maintenance and fault fixing of all computers and more »
Employment Type: Permanent
Salary: £23000 - £24000/annum
Posted:

Information Technology Support Analyst

Somerset, United Kingdom
Confidential
3rd line IT Support Analyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT Support Analyst, specifically at 3rd line. This role would be full time, permanent and mainly office based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. … As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues that have been escalted by the 1st and 2nd line technicians. You'll also be involved in coordinating projects , so some pojects experience (large or small) would be fantastic. more »
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IT Application Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Celsa UK
IT Application Support Analyst CELSA Cardiff £28,000 - 30,000 starting salary Are you an experienced SAP key user/Consultant looking for change? Do you like taking complex systems and explain to others how to use them? Then this could be the next step for you. … Youll be working within the IT department and support our business units as the SAP key user. No two days will be the same, one-day you will be creating test scenarios and the other you will be working on user guides and SOPs to help your colleagues … the module SAP SCM but will have plenty of opportunity to dive into different SAP modules. Youll have previously worked within a SAP user support role or key user role ideally within manufacturing or supply chain. If you have previous experience with SAP SCM, that would be great. What more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Analyst

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent … position for any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You … will receive two weeks of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience more »
Employment Type: Permanent, Work From Home
Salary: £15 - £18 per hour
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Information Technology Support Analyst

Birmingham, England, United Kingdom
Grace May
This is a great opportunity to join a Global Organisation and become part of a highly regarded IT team. In the role you will be a focal point of contact for technical support needs. You will have experience working within an IT Service support environment providing … 1st line IT Support and have good exposure to Microsoft windows and office suite. The most important requirement is that you have a passion for delivering a great service. Opportunities like this are rare and this Global market leader offers great career progression and training. It is … essential that you: Have experience working within an IT Support environment Have a passion for delivering a great service and thrive in supporting people and technology Our client regularly promotes their team members into more senior roles, so we are looking for up to 3 new Service Desk more »
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French speaking IT System Support Analyst

Folkestone, Kent, South East, United Kingdom
French Selection UK
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service … Using your analytical skills and working with end users, you will perform tests on systems before being put to use as well as provide support to the project team The role: - Analyse testing scenarios - Provide and report results and recommendations to the testing manager - Liaise with your internal teams … internal customers for system improvement - Analyse information on the testing platforms. - Perform and evaluate testing required before implementation - Analyse and provide confirmation to the IT department during the development of the system changes and upgrades. - Identify, investigate and answer all questions and problems encountered The candidate: - Fluent in French more »
Employment Type: Permanent
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French speaking IT System Support Analyst

Folkestone, Kent, United Kingdom
Confidential
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service more »
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IT Support Analyst
10th Percentile
£24,000
25th Percentile
£26,250
Median
£31,500
75th Percentile
£37,250
90th Percentile
£43,750