1 to 25 of 69 IT Support Analyst Jobs in the UK

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯

Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we … have an exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The … goal is for our Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option More ❯

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service … Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under … pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded More ❯

IT Support Analyst/Desktop Support Analyst - 1st & 2nd Line Support, Win11, Windows Server AD/GP/AzureAD, MS Office 365, LAN/Wireless, Contract, (Inside I335), Central London/South West London (Onsite 5 days per week), £175 - £200 p/day (Contract Rate) Medium sized construction and building services company, (part … of major conglomerate) seeks an IT Support Analyst to provide 1st & 2nd line support as part of a small team, for around 200 users in London. IMMEDIATE START/1 WEEK MAX You will provide user and technical support over the phone, at the desktop and remotely providing high quality customer service at all times. … You will work within a small internal team of IT engineers and as such gain a great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. Your core duties and activities will include: Providing 1st & 2nd line support across laptops, PC's, and Mobile Devices Management of Win11, MacOS/ More ❯

Service Desk Analyst/IT Support Analyst, £150 per day inside IR35 3 months rolling contract, Uttoxeter Bench IT require a IT Support Analyst to join a large organisation starting ASAP working onsite full time in Uttoxeter is mandatory. This position would be ideal for an induvial who is looking to start … a career in IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service desk tickets. … Able to build laptops. Assist users via phone, email, or in-person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Service Desk Analyst/IT Support Analyst More ❯

IT Support Analyst London, NW1 35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within … a friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the … service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative More ❯

IT Support Analyst London, NW1 £35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within … a friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the … service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative More ❯

IT Support Analyst London, NW1 £35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within … a friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the … service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative More ❯

IT Support Analyst London, NW1 35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working … within a friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing … the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT More ❯

IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working … within a friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing … the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT More ❯

IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working … within a friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing … the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT More ❯

IT Support Analyst - £30,000 to £33,000 - onsite Belfast client are looking to add an IT Support Analyst to their growing 24/7 team. With solid hands-on IT support experience gained within an ITIL enterprise environment you will have a strong interest in networking and Firewall management. What you … ll need: Proven network engineering experience or IT Helpdesk background. Ideally knowledge of Cisco or Juniper (routing, switching, security). Adtran exposure highly advantageous. Worked within an ITIL environment Enterprise network support a plus Windows OS and server support Happy to work nights and days - shift allowance offered Keen to learn and develop For more information on … this 24/7 opportunity in Belfast please contact (see below) IT Support Analyst - 24/7 - £30,000 to £33,000 + shift allowance - onsite More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked … in the following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities … must live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to More ❯

IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1 st and 2 nd line technical support to end-users across the company (including remote colleagues). You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems. This … conflicting priorities. A strong communicator who combines technical excellence with interpersonal skills, along with a can-do attitude, specific accountabilities include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active More ❯

IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right … opportunity to develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday … days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone More ❯

2nd Line IT Support Analyst £27,000 PA Salary + Bonus 40 Hours Per Week Office Based Role We are looking for a hands-on IT Support Technician to provide fast, effective hardware, software, and business system support across UK and European sites. You’ll play a key role in maintaining our bespoke systems … and ensuring minimal downtime for users. Key Responsibilities: Deliver 1st and 2nd line IT support for Windows, MS Office, and bespoke business systems. Diagnose and resolve hardware, software, and network issues. Configure and deploy laptops, desktops, and mobile devices. Maintain asset records and manage incidents through the ticketing system. Support IT infrastructure, telephony, and business applications. … Assist with system improvements, user training, and project work. About You: GCSE-level education (or equivalent) and a full UK driving licence. Experience providing IT support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a More ❯

IT systems support analyst - London Market Insurance - Hybrid Working A leading London Market Insurance business based in the UK are looking to hire an IT systems support analyst to join the business to work on a project focusing on the reliability, optimisation, and strategic development of core business applications on M365. The ideal candidate … will have worked as an IT systems support analyst within London Market insurance or General Insurance and will have previously worked on supporting applications and end user infrastructure in an enterprise environment within insurance or reinsurance applications. You will need to have a strong understanding of the M365 application suite such a SharePoint as well as having … strong SQL skills. Key Skills: STRONG IT systems support analyst experience 2 or more years' experience of supporting applications and end user infrastructure in an enterprise environment Insurance, reinsurance or London Market Insurance Strong M365 and SharePoint experience Strong SQL experience Azure cloud Power BI More ❯

Senior Support IT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end … users. As an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in … a busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting IT More ❯

IT Support Technician – Up to £30,000 Based east of Stoke-on-Trent (Staffordshire) Full-time, on-site – Car and driving licence essential Our client is looking for an experienced IT Support Technician to join their growing team and provide hands-on technical support across a busy manufacturing environment. This is a great opportunity for … someone who enjoys problem-solving, working with a range of technologies, and delivering excellent customer service. The Role The successful candidate will provide day-to-day IT support to internal users, maintaining and troubleshooting hardware, software, and network systems. You’ll also assist in developing and supporting in-house applications, ensuring the smooth running of systems across the … business. Key Responsibilities Provide day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver More ❯

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience … dynamic, collaborative environment. You’ll be joining a business that’s making a real impact globally, supporting cutting-edge work across multiple disciplines. As part of a close-knit IT team, you’ll play a key role in supporting users, maintaining systems, and contributing to projects that drive innovation and operational excellence. What You’ll Be Doing Providing first … and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels More ❯

Were seeking an IT Support Analyst to deliver comprehensive on-site and remote technical support for a leading professional services firm. Based in Cambridge, this role supports users across multiple UK offices including Norwich, Birmingham, London, Manchester, Leeds, and Oxford. Occasional travel to other offices will be required. Youll provide a hands-on helpdesk service, maintain … IT infrastructure and applications, and ensure smooth day-to-day operations for staff and systems. Key Responsibilities Provide on-site and remote IT support for hardware, software, and network issues. Handle service desk tickets (up to 100 per week), ensuring prompt resolution. Maintain IT assets, perform regular equipment checks, and manage installations, upgrades, and repairs. Support … laptops, networks, telephony, and software applications (e.g. Microsoft 365, CRM, document management systems). Configure user accounts, permissions, and distribution lists. Assist with AV setup and meeting room technology. Support senior IT management with system changes, cabling, and equipment setup. Participate in the out-of-hours support rota (approximately one week in six). About You Youll More ❯

IT Support/IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. … Key Responsibilities Serve as the initial point of contact for IT support requests and incidents. Prioritise, manage, and resolve Service Desk calls, escalating issues when necessary. Investigate and troubleshoot technical problems across various systems and devices. Communicate clearly with users at all levels, translating technical issues into plain language. Create and manage user accounts across multiple systems. Monitor … and release quarantined emails through mail-sweeping tools. Support the setup and maintenance of secure remote working environments. Develop and maintain accurate and up-to-date Service Desk documentation. Technologies and Tools Supported Dell laptops and Windows 11 Microsoft 365 Suite Two-Factor Authentication tools BigHand Digital Dictation iManage Work10 (Document Management System) iOS mobile devices Candidate Requirements A More ❯

IT Support Analyst Up to 34,000 per annum + benefits West London - Full Time, On Site A premier league football club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity … to work in a dynamic environment supporting both hospitality and business operations. You'll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot … hardware and software issues across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years' experience in a support role. Experience with Windows More ❯

IT Support Analyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a … wide range of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior … team members or third-party providers What You'll Need: Solid understanding of IT systems and troubleshooting Experience supporting Windows OS and basic networking Strong communication and problem-solving skills A professional, organised, and adaptable approach If this role sounds of interest, please apply today More ❯