1 to 25 of 61 IT Support Analyst Jobs

IT Support Analyst/IT Support Engineer An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis IT Support Analyst/IT Support Engineer Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all … resolution of any issues Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration more »

The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial …/Manufacturing industry. Client Details 2nd line IT Support Analyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the … industry. The firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT Support Analyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of more »

IT User Support Analyst/IT Desktop Support Engineer A fantastic opportunity has arisen for a IT Support Analyst/IT Support Engineer Analyst to join our London based global law firm on a permanent basis. Legal IT Support Analyst/IT Support Engineer Responsibilities and Duties: Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; Ensure that all support requests are dealt with promptly and escalate unresolved issues to the … London IT Manager or teams in London and New York; Log all calls using Helpdesk Software (iSupport); Escalate calls to the appropriate teams with the assistance of the IT User Support Coordinator; Must be able to prioritise support requests and keep clients informed of the status more »

IT Support Analyst - Aylesbury Opportunity for an IT Support Analyst/Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll … final stages of a separation from its parent organisation, insourcing Information Technology services. This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will … have the opportunity to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business. As more »

IT Support Analyst - Aylesbury - MSP - £32K-£36K Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced IT environment? An IT Support Analyst with strong working knowledge of Windows Server, Office 365, good … join a close-knit MSP based in Aylesbury. Here you'll gain exposure to supporting their growing clients base of 30 SMEs providing remotely support, with some elements of field work when required. Key Skills required: Windows Server 22/19/16 experience, Windows OS 11-10 support Office 365 administration and support, both hybrid on on-prem environements Active Directory Group Policy (DNS/DHCP) Good knowledge of networking protocols (TCP/IP), with troubleshooting of wired and wireless networks Hardware and software troubleshooting Configuring and setting up routers, e.g. Draytek, Cisco Previous MSP experience more »

Role: IT Support Analyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced IT Support Analyst to join their site in … Maidstone. This is an exciting opportunity to join a growing IT support team. As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge … faster resolutions. Duties include: - Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities. - Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs) - Support and more »

Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. … This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve … promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones more »

macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support … with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »

This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position you will have at least a years experience … providing 2nd line BAU user support both deskside and remotely. With members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office, with occasional trips to other zone 1 offices. The ideal candidate will have … Online) Active Directory or Azure AD Intune or Endpoint Manager Building & setting up PC’s, laptops, printers, wifi, and mobiles Working closely with the IT Director you will be onsite full time in Central London providing deskside user support, as well as remote support to members of more »

School IT Support Analyst Role: School IT Support Analyst Location: Blackpool/Lancashire area Salary: £23,000 - £28,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the North … Wests best IT Solutions providers leading their search for an IT Support Analyst who can assist with the on-site IT Support in their Blackpool/Lancashire based School customers. The MSP that you will be working for are an incredible outfit with some … Fuel Expenses Skills from you: ** SCCM ** Windows Server, Windows 10/11 ** Office 365 ** SIMS ** Jamf MDM/Lightspeed MDM ** DBS Clearance Responsibilities: ** Provide support both remotely and face to face to teachers and pupils. ** Provide Windows Server, mobile device and network infrastructure support. ** Provide support for other more »

The Ashdown Group have been engaged by a global market research organisation, to assist them in their search for a 2nd line IT Support analyst This role is hybrid working two days from their central London offices and three days from home. During the initial months there … will be more days in the office Our client are looking for an experienced IT support analyst to join their in-house team, supporting approximately 100 users across 2 locations (London and New York) for all IT and Technology requirements. Working closely with the IT director this role will enable you to develop your IT skills in a professional corporate environment, to maintain and deliver a high-quality IT service to staff. You will be the first point of contact for all day-to-day IT support as well as more »

Great Opportunity to join Global Market Leader looking for a dynamic IT Support Professional to join them in their City Offices on an itial 6 Month Contract. The role will be a mix of desktop and remote support as well as working on roll out projects Role … IT Support Analyst aka Desktop Support Analyst, 1st/2nd Line Support, IT Support Engineer, IT Engineer etc Location - London, City and Office based Rate c. (Apply online only) a day Role responsibilities The role would also be responsible for installing … the office suite, remote connectivity, VPN, building laptops/desktops, setting up end user equipment, printers, A/V conference setups, and any other support requirements. This role would be responsible for the timely and effective management and prioritization of tickets assigned to them. Required to work onsite at more »

Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based … in northwest London on Permanent basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will … Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven … track record. Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven … track record. Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £25,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven … track record. Start April/May 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »

macOS IT Support Analyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team … ll be surrounded by like-minded individuals who share your passion for all things tech! Your technical skills should include MacOS troubleshooting, Apple hardware support, Google Workspace, and video conferencing platforms. JAMF certification and experience with Adobe Creative Suite are highly desirable. What You'll Do as IT Support Engineer promptly and courteously to technical issues, ensuring every user feels supported. up new user accounts and hardware, following the latest best practices. remote support to global offices and users. records and information up-to-date, always seeking ways to improve systems. their sister company based more »

IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line … support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology, who has skills in troubleshooting hardware and software, and dealing with network-related issues. As the client are investing a lot in growing their IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the 1st Line Support role: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to Microsoft more »

IT Infrastructure Support Analyst - up to £37K - Bristol city centre Exalto consulting are currently recruiting for a permanent IT infrastructure support analyst to be based in Central Bristol, x5 days a week on site right next to the train station, paying up to … basic salary. You will be responsible for the IT support for the Bristol office. 1st line IT support for the Bristol office Supporting the group IT Infrastructure Day to day management of internal hardware and systems including laptops, desktops, printers, Firewalls, Internet, Servers, soft phones … experience and are looking for a new permanent role please send your CV for immediate consideration as our client are looking to hire ASAP IT Infrastructure Support Analyst - up to £37K - Bristol more »

IT Infrastructure Support Analyst - up to £37K - Bristol city centre Exalto consulting are currently recruiting for a permanent IT infrastructure support analyst to be based in Central Bristol, x5 days a week on site right next to the train station, paying up to … basic salary. You will be responsible for the IT support for the Bristol office. 1st line IT support for the Bristol office Supporting the group IT Infrastructure Day to day management of internal hardware and systems including laptops, desktops, printers, firewalls, internet, servers, soft phones … experience and are looking for a new permanent role please send your CV for immediate consideration as our client are looking to hire ASAP IT Infrastructure Support Analyst - up to £37K - Bristol more »

IT Support Analyst required to work for prestigious brand based in Central London. The role is based onsite 5 days a week and you will need to have experience of working within a fast paced environment. IT Support Analyst Requirements Comfortable being hands on … adaptable to dealing with lots of different scenarios on a daily basis. Willingness to work weekends and late nights when required. Outstanding communication skills. IT Support Analyst Responsibilities Monitor and track support performance across a variety of metrics. Address issues across a variety of different sites. more »

An award-winning business is looking for an enthusiastic IT Service & Support Analyst to join their experienced team based in Grimsby. Working in a fast-paced environment, to support a large number of end users, you will earn up to £28,000, alongside a competitive benefits … will need access to your own transport due to the nature of this role, as some travel to other sites may be required. As IT Service & Support Analyst, you will act as the first point of contact for IT issues in the business, and your responsibilities … will include: Supporting operational technology across the business, including stock systems and machine software Troubleshooting and resolving a range of IT issues quickly and efficiently, logging appropriate tickets Aim to provide a first-time fix, escalating issues where needed to the third line team, and meeting agreed service level more »

IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first … and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded more »

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line …/IT Service Desksupport experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office … services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as more »

IT Support Analyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key … appropriate tasks are completed Record all known errors in the Known Errors database Partake in Post Incident reports for all Major Incidents to senior IT leaders, and publish externally within 1 week of the service restoration Identify subject matter expert and appropriate technology teams to be engaged during the … to stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal more »