Associate Technical Support Engineer - Confluent
- Location
- Greater London, England, United Kingdom
while creating software that changes the world. Your Role And Responsibilities Technical Support Engineers work directly with customers to diagnose and resolve complex Apache Kafka and Confluent Platform issues. They support and manage high-priority production cases, build customer trust, and collaborate with Engineering, Product, and other internal teams. … This Role You Will Investigate and resolve customer issues across production and non-production environments Troubleshoot distributed systems, Apache Kafka, Confluent Platform, customer applications, and integrations. Support the analysis and resolution of technical incidents and customer escalations. Assist in identifying root causes and implementing solutions to customer problems. Communicate ...