6 of 6 Knowledge Management Jobs in Bury

a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning … lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible … transition team and across the organisation. Job Title - Head of Service Transition Working hours - 40 What You'll Be Doing: Develop and implement change management strategies to ensure smooth and controlled transitions of services. Oversee the change enablement process, ensuring changes are reviewed, approved, and implemented with minimal disruption. More ❯

a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning … lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible … Title – Head of Service Transition Location – BL9 8RR Working rota – Monday Friday Working hours – 40 What You'll Be Doing: Develop and implement change management strategies to ensure smooth and controlled transitions of services. Oversee the change enablement process, ensuring changes are reviewed, approved, and implemented with minimal disruption. More ❯

its main retail fascia, JD Sports. The group now has over 800 stores and is continuing to grow. We instil our staff with the knowledge and training they need to fulfil challenging and rewarding careers. Our workforce is built on motivated self-starters and we encourage our people to … resolve hardware and/or software problems. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To arrange for external technical support where problems cannot be resolved in house. Work closely with the service support teams, development teams and … calls within the ITSM call logging tool. To maintain a high degree of customer service for all support queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required. Liaise with 3rd Party technical support teams when necessary. Document working procedures and More ❯

all support calls within the ITSM call logging tool. Maintain a high degree of customer service for all queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required. Liaise with third-party technical support teams when necessary. Document working procedures and … store within the knowledge management database What We're Looking For: 3+ years working in a service support environment with exposure to ITIL processes. Server administration experience with Red Hat, CentOS, AlmaLinux or Oracle Linux, releases 7 through 9. Experience with Bash scripting and associated tools such as More ❯

all support calls within the ITSM call logging tool. Maintain a high degree of customer service for all queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required. Liaise with third-party technical support teams when necessary. Document working procedures and … store within the knowledge management database. What We're Looking For: 3+ years working in a service support environment with exposure to ITIL processes. Server administration experience with Red Hat, CentOS, AlmaLinux or Oracle Linux, releases 7 through 9. Experience with Bash scripting and associated tools such as More ❯

email, or self-service, leading by example and fostering a culture of great leadership and personal development. Act as a subject matter expert, promoting knowledge management, supporting operational queries, and serving as an escalation point for complex issues. Represent the IT Service Desk within the group, acting as … and ensure timely resolution with regular updates to colleagues. Conduct team meetings and promote personal development. Manage IT asset staging and support. Maintain sound knowledge of user access, ITIL processes, and Joiners, Movers, Leavers (JML) procedures. Manage stakeholder relations for on-site moves, adds, and changes. Collaborate with the More ❯