2 of 2 Knowledge Management Jobs in Durham

Senior Service Desk Analyst

Hiring Organisation
HM TREASURY-1
Location
Durham, County Durham, UK
Employment Type
Full-time
Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central … resolution at the first point of contact where possible and ensuring appropriate escalation where required. Coordinate incident, request and task queues to ensure effective management, timely progression and resolution according to service level agreements and performance standards. Stakeholder and Customer Relationship Management: Build and maintain strong working relationships ...

Service Desk Manager

Hiring Organisation
HM TREASURY-1
Location
Durham, County Durham, UK
Employment Type
Full-time
accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide· overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics … Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central ...