of PDC is a must, along with alerting toolsets such as Nexthink and Dynatrace. What you'll do Troubleshoot and restores live Pega incidents. Works with TRMs and Incident Management on fast-paced, high severity incidents. Identifies root cause and actively owns problem records through to resolution for a permanent fix to prevent incident recurrence. Reacts accordingly to urgent … teams on our Pega Cloud estate to drive quality of production implementations and to ensure guardrails are met. Delivers prescribed outcomes for area of responsibility by working within established knowledgemanagement systems. Suggests improvements and crafts a plan for a small part of a change management program with input from technical experts. Why Lloyds Banking Group We … incident recovery background with 24/7 on-call experience A strong Pega technical-lead mindset working with and leading partner colleagues on more complex technical recoveries Strong problem management skills, identifying patterns and solutions to repeat incidents Pega CSA certification at a minimum Experience in alerting and monitoring tools including Nexthink, Dynatrace, Splunk and TWS Experience in peripheral More ❯
development. Identify process improvements, propose and implement them for organizational development. Contribute to IT Security policy development, develop procedures, and monitor their implementation. Manage the development and operation of knowledgemanagement systems. Develop and execute plans for specific areas, managing others as needed. Set long-term objectives and oversee performance management systems within your department. Analyze and … shaping finance as a force for good. We empower our people to innovate, explore possibilities, and grow with purpose. What you'll need Creativity in problem-solving and sharing knowledge of Testing within your team and community. Strong communication skills to effectively tell stories visually and verbally to senior stakeholders. Ability to collaborate with peers to deliver with pace More ❯
personal development. Initiate, formulates, and implements new business practices for own field, while managing the development and/or delivery of a significant element of the organization's change management program. Take responsibility for developing and delivering a key element of the organisation's knowledgemanagement system. Build complex frameworks to fully assess the scope and context … technical and/or professional solutions. Monitor and manages a wide range of activities of a significant team ensuring compliance with regulatory requirements by liaising with all internal risk management functions while supporting the development and implementation of the organisation's compliance policy. Manage the development and/or delivery of a component of the organization's long-term … monolithic applications Relationship and collaborator skills to energise our product and engineering communities. Practical, hands-on experience required for defining the patterns, standards and practices guiding our engineering community. Knowledge to be able to talk to and understand our customers, reaching solutions that meet their needs. Experience of leading small to medium size teams and the ability to coach More ❯
personal development. Initiate, formulates, and implements new business practices for own field, while managing the development and/or delivery of a significant element of the organization's change management program. Take responsibility for developing and delivering a key element of the organisation's knowledgemanagement system. Build complex frameworks to fully assess the scope and context … technical and/or professional solutions. Monitor and manages a wide range of activities of a significant team ensuring compliance with regulatory requirements by liaising with all internal risk management functions while supporting the development and implementation of the organisation's compliance policy. Manage the development and/or delivery of a component of the organization's long-term … monolithic applications Relationship and collaborator skills to energise our product and engineering communities. Practical, hands-on experience required for defining the patterns, standards and practices guiding our engineering community. Knowledge to be able to talk to and understand our customers, reaching solutions that meet their needs. Experience of leading small to medium size teams and the ability to coach More ❯
