2 of 2 Knowledge Management Jobs in Scotland

with cross-functional teams to support the deployment of updates, new features, and issue resolution Implement ITIL best practices, including incident, problem, change, and knowledge management processes Ensure compliance with ISO 27001, ISO 13485, GDPR, and the NHS Data Security & Protection Toolkit Monitor and maintain the performance, health … and security of internal and customer systems Contribute to root cause investigations and generate performance reports for senior management Maintain accurate client documentation and internal asset registers Provide end-user support (technical and non-technical), training and guidance, including tools such as Microsoft 365, Atlassian, and internal applications Skills … 5+ years of experience in a similar technical support role, with significant management responsibilities - Deep understanding of Windows Desktop and Server environments - Strong experience in Microsoft 365 and Entra ID (including SSO, policy management) - Strong networking knowledge (TCP/IP, DNS, DHCP) - Experience with virtualisation technologies (e.g. More ❯

required ensuring ITSM tool is updated to reflect progress. Document technical and non-technical requirements and update configuration workbooks, standard operating procedures and other knowledge management articles as required Support the Oracle quarterly change and release management process. Represent the Oracle Fusion technical team on various fora … and boards as necessary. Essential skills and experience ***Must be a UK National with minimum 5 years residency*** Functional knowledge in Oracle Cloud Solutions, Finance (P2P) Self Service Procurement, Procurement, Accounts Payable, Scanning and Expenses. Configuration of Self Service Procurement (SSP), Procurement (Proc), Accounts Payable (AP) and Expenses Experience … of integrating and configuring Oracle Scanning solutions Web center imaging and scanning Process knowledge of SSP, Proc, AP and Expenses Configuration of OOTB reporting tools OTBI, FRC and knowledge of standard reports LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the More ❯