4 of 4 Knowledge Management Jobs in Lancashire

Knowledge Manager - Tech & Academies About the Role We are looking for an L&D Knowledge Manager to drive our Knowledge Management strategy across our Learning Academies. You will organize our knowledge hubs, leverage Gen AI for skill mapping, and collaborate with Subject Matter Experts (SMEs … build world-class learning experiences in a fast-paced tech environment. Key Responsibilities Knowledge Strategy: Own the L&D knowledge strategy and advise Steering Committees on curriculum priorities and budget. Platform Management: Maintain knowledge hubs ( Confluence, ServiceNow, Slack ) to ensure content is accessible ...

that drives the next stage of growth. This profitable, product-led SaaS business has an established enterprise customer base and a sophisticated knowledge platform built natively within Microsoft 365. The product brings knowledge management, enterprise search, intranets, extranets, client portals and embedded AI together within one platform. … market planning and sales enablement. You can also show how your work influenced pipeline, qualified leads or revenue. Experience around Microsoft 365, SharePoint, knowledge management, enterprise search, digital workplace technology or content platforms would be particularly valuable. You’ll need to move comfortably between strategy and execution. ...

Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly escalate and redirect issues beyond purview or expertise to next level. Device & Equipment Management Responsible for installation, deployment, troubleshooting, management and support of desktops, laptops, tablets, mobile devices, software, peripherals, telephony, and various equipment in the environment. … Responsible for onboarding new hire computer & telephone assignments and desk configuration. Responsible for management and maintenance of asset inventory on an ongoing basis. Documentation & Knowledge Management Responsible for creation and maintenance of IT operational documents: instructions, guidelines, reference sheets, etc. Project & Initiative Support Responsible for minor ...

Supporting IT colleagues to deliver IT induction sessions Microsoft 365 Support Outlook support Teams support OneDrive and SharePoint support Basic administration tasks Documentation and Knowledge Management Maintaining IT procedures Updating user guides Creating knowledge articles Meeting Room Technology and Support Meeting room equipment Audio visual equipment Teams … good IT support service Proactive, resilient, and solutions-oriented Desire towards continuous improvement and personal development Aligned to Verlingue's culture and values Desirable Knowledge of Excel, Word, Powerpoint, MS office and IT in general Good team player Is able to work well on own initiative ...