1 to 25 of 738 Knowledge Management Jobs in the UK

a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning … lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible … transition team and across the organisation. Job Title - Head of Service Transition Working hours - 40 What You'll Be Doing: Develop and implement change management strategies to ensure smooth and controlled transitions of services. Oversee the change enablement process, ensuring changes are reviewed, approved, and implemented with minimal disruption. More ❯

a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning … lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible … Title – Head of Service Transition Location – BL9 8RR Working rota – Monday Friday Working hours – 40 What You'll Be Doing: Develop and implement change management strategies to ensure smooth and controlled transitions of services. Oversee the change enablement process, ensuring changes are reviewed, approved, and implemented with minimal disruption. More ❯

health, dental, and vision insurance Opportunities for professional development and certifications Hybrid working environment Wellness programs and access to mental health resources The Role: Knowledge Manager The Knowledge Manager will be responsible for developing and implementing knowledge management strategies to enhance the firm's and our … client’s ability to capture, share, and utilise knowledge effectively. This role involves creating a collaborative environment for knowledge sharing, managing knowledge resources, and ensuring that the firm's knowledge assets are accessible and useful to not only the firm but as well as our client … s. The Knowledge Manager must be a self-starter with an entrepreneurial mindset, comfortable building and executing a strategy with limited support. This role will lead a reimagining of our current knowledge management approach and will require someone who thrives in a hands-on, autonomous environment. Key More ❯

Content & Knowledge Management Specialist Join to apply for the Content & Knowledge Management Specialist role at Astellas Pharma Content & Knowledge Management Specialist 1 week ago Be among the first 25 applicants Join to apply for the Content & Knowledge Management Specialist role at Astellas … Pharma Description Content & Knowledge Management Specialist About Astellas At Astellas we are a progressive health partner, delivering value and outcomes where needed. Description Content & Knowledge Management Specialist About Astellas At Astellas we are a progressive health partner, delivering value and outcomes where needed. We pursue innovative … we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care. The Opportunity As the Global Content & Knowledge Management Specialist you will be responsible for the implementation of the Knowledge Management and Communication Management Strategy for Workforce Services. More ❯

Job Title: Director, Client Success Knowledge Management/Business Intelligence Job Description We're Concentrix. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry … Join us and be part of this journey towards greater opportunities and brighter futures. We are looking for a dynamic Director to lead our Knowledge Management strategy and Client Success Business Intelligence initiatives. This pivotal role will be responsible for establishing a comprehensive knowledge management framework … insights to improve client engagement, satisfaction, and overall business performance What you will do in this role Build a Business Intelligence strategy and a Knowledge Management governance Develop a Comprehensive Global Client Knowledge Management Strategy - establish clear standards for the collection and reporting of client insights More ❯

Job Title: Director, Client Success Knowledge Management/Business Intelligence Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry … Join us and be part of this journey towards greater opportunities and brighter futures. We are looking for a dynamic Director to lead our Knowledge Management strategy and Client Success Business Intelligence initiatives. This pivotal role will be responsible for establishing a comprehensive knowledge management framework … insights to improve client engagement, satisfaction, and overall business performance What you will do in this role Build a Business Intelligence strategy and a Knowledge Management governance Develop a Comprehensive Global Client Knowledge Management Strategy - establish clear standards for the collection and reporting of client insights More ❯

world of banking and society. THE ROLE We are seeking a visionary and strategic Senior Director to lead Enterprise Temenos Learning Community (TLC) and Knowledge Management at Temenos. This senior role reports directly to the Chief Delivery Officer, as part of the One Customer Experience Senior Leadership team … and is responsible for the development, execution, and continuous enhancement of Learning Management (LM) and Knowledge Management (KM) strategies globally. As the leader of the Temenos Learning Community (TLC), you will optimize the use of intellectual capital, foster collaboration across global teams, and drive product innovation in … courses annually, with thousands of certifications granted. This role will also lead the creation and implementation of a comprehensive, enterprise-level KM strategy integrating Knowledge Base, Community, Forums, and Documentation into a unified knowledge program, ensuring the development and sharing of knowledge across Temenos teams, clients, and More ❯

world of banking and society. THE ROLE We are seeking a visionary and strategic Senior Director to lead Enterprise Temenos Learning Community (TLC) and Knowledge Management at Temenos. This senior role reports directly to the Chief Delivery Officer, as part of the One Customer Experience Senior Leadership team … and is responsible for the development, execution, and continuous enhancement of Learning Management (LM) and Knowledge Management (KM) strategies globally. As the leader of the Temenos Learning Community (TLC), you will optimize the use of intellectual capital, foster collaboration across global teams, and drive product innovation in … courses annually, with thousands of certifications granted. This role will also lead the creation and implementation of a comprehensive, enterprise-level KM strategy integrating Knowledge Base, Community, Forums, and Documentation into a unified knowledge program, ensuring the development and sharing of knowledge across Temenos teams, clients, and More ❯

harm to UK citizens, businesses and HMRC from organised criminal networks using technology to fraudulently access customers devices and online accounts. Strategy and Business Management This key area underpins and brings together the vision, purpose, and insights of the Cybercrime team. It ensures the ambition, strategic direction and priorities … for the teams Strategy are set and actioned against HMRCs Strategy, the Risk Treatment Plan and Tactical priorities. Business Management fulfils a variety of roles and functions in support of the Senior Leadership Team and wider team, including, inbox/diary management, recruitment, change management, knowledge management, including training and corporate assurance. Technical Investigation The Technical Investigators use their specialist skills in Digital Forensics, online log data analysis, malware analysis and knowledge of cyberspace and cybercriminals tactics working alongside investigators to identify and develop investigations from inception to producing technical evidence for court. More ❯

harm to UK citizens, businesses and HMRC from organised criminal networks using technology to fraudulently access customers devices and online accounts. Strategy and Business Management This key area underpins and brings together the vision, purpose, and insights of the Cybercrime team. It ensures the ambition, strategic direction and priorities … for the teams Strategy are set and actioned against HMRCs Strategy, the Risk Treatment Plan and Tactical priorities. Business Management fulfils a variety of roles and functions in support of the Senior Leadership Team and wider team, including, inbox/diary management, recruitment, change management, knowledge management, including training and corporate assurance. Technical Investigation The Technical Investigators use their specialist skills in Digital Forensics, online log data analysis, malware analysis and knowledge of cyberspace and cybercriminals tactics working alongside investigators to identify and develop investigations from inception to producing technical evidence for court. More ❯

closely with internal and external stakeholders, relentlessly driving innovation and continuous improvement on behalf of all Epic’s players. What You'll Do The Knowledge Manager is responsible for evangelizing KCS, coaching others on KCS practices, and maintaining the knowledge base for a growing team of 1300+ vendors … and analysis. In this role, you will Provide KCS coaching to colleagues as part of the KCS program. Encourage a culture of collaboration and knowledge-sharing across departments while emphasizing learning objectives and the importance of maintaining a robust knowledge base. Act as the source of truth for … the Knowledge Centered Service program Create, edit, and publish knowledge articles, ensuring they remain up-to-date, valid, and relevant. Collaborate with Training Managers to align article content with training materials and ensure accuracy Analyze and act on feedback for continuous improvement of the knowledge base. Perform More ❯

My client, a leading law firm, requires a Global Knowledge Systems Architect who will be responsible for designing, optimizing, and managing data for knowledge management applications (e.g., iManage Insight, Litera Foundation, Power BI, Lexis Create DMS). In addition, the role will evaluate and integrate Generative AI … products and participate in information governance. Key Responsibilities: Inform decision-making for knowledge capture solutions, including Generative AI. Understand and classify firm data; design new Knowledge Management (KM) data integrations. Oversee Knowledge Management (KM) systems and enforce content management policies. Manage Knowledge Management (KM) systems architecture and new data projects. Integrate internal and external data sources for Knowledge Management (KM) and analytics. Collaborate on client-facing products using Knowledge Management (KM) data. Train team members on PowerBI dashboard development. Experience and Knowledge: Experience in enterprise knowledge More ❯

closely with internal and external stakeholders, relentlessly driving innovation and continuous improvement on behalf of all Epic’s players. What You'll Do The Knowledge Manager is responsible for evangelizing KCS, coaching others on KCS practices, and maintaining the knowledge base for a growing team of 1300+ vendors … and analysis. In this role, you will Provide KCS coaching to colleagues as part of the KCS program. Encourage a culture of collaboration and knowledge-sharing across departments while emphasizing learning objectives and the importance of maintaining a robust knowledge base. Act as the source of truth for … the Knowledge Centered Service program. Create, edit, and publish knowledge articles, ensuring they remain up-to-date, valid, and relevant. Collaborate with Training Managers to align article content with training materials and ensure accuracy. Analyze and act on feedback for continuous improvement of the knowledge base. Perform More ❯

Join to apply for the Knowledge Manager role at Telefónica Tech (EN) 6 days ago Be among the first 25 applicants Join to apply for the Knowledge Manager role at Telefónica Tech (EN) Company Description Company Description Telefónica Tech (part of the Telefónica Group) is a leading NextGen … Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including … the management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork More ❯

Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including … the management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork … skills. These skills are imperative to promote a culture of knowledge-sharing that is enabled through guidance and learning. As an experienced Knowledge Manager, the ideal candidate will be well versed with KCS (Knowledge Centred Service) methodology best practices, and will design the process, toolset and features More ❯

Knowledge and Information Management Officer Bristol £4 4,102 – £45,231 Plus generous Civil Service defined benefit pension The Office for Students (OfS) is the independent regulator of higher education in England – we regulate higher education on behalf of all students. Our mission is to ensure that every … student, whatever their background, has a fulfilling experience of higher education that enriches their lives and careers. The Knowledge and Information Management (KIM) Team supports the OfS in complying with information law obligations under the F reedom of I nformation Act 2000 , Environmental Information Regulations 2004, Public Records … in a role where you can make a positive impact to improve KIM for colleagues across the organisation. About the role: Working within the Knowledge and Information Management (KIM) team, the post holder will: contribute to ensuring that the Office for Students (OfS) has robust information governance and More ❯

Global Head of Knowledge Technology - London Join to apply for the Global Head of Knowledge Technology - London role at Oliver Wyman Global Head of Knowledge Technology - London 1 month ago Be among the first 25 applicants Join to apply for the Global Head of Knowledge Technology … London role at Oliver Wyman Are you a visionary leader with a passion for technology and knowledge management? Do you thrive in a dynamic environment where innovation is at the forefront? If so, Oliver Wyman invites you to apply for the role of Global Head of Knowledge Technology. Oliver Wyman is a global leader in management consulting, committed to helping our clients navigate complex challenges and drive meaningful change. Our culture is built on collaboration, integrity, and a shared commitment to excellence. We value diversity and inclusion, recognizing that a variety of perspectives fosters creativity More ❯

Social network you want to login/join with: Global Head of External Data Management (Knowledge Management) - London, london col-narrow-left Client: Location: london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 12.05.2025 Expiry Date: 26.06.2025 col … wide Job Description: Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals … time. The Opportunity Oliver Wyman is seeking a strategic leader to join our team as the Global Head of External Data to join our Knowledge Management team. In this pivotal role, you will oversee and optimize our extensive portfolio of our external knowledge data and expert vendors More ❯

Social network you want to login/join with: Global Head of External Data Management (Knowledge Management) - London, slough col-narrow-left Client: Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col … wide Job Description: Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals … time. The Opportunity Oliver Wyman is seeking a strategic leader to join our team as the Global Head of External Data to join our Knowledge Management team. In this pivotal role, you will oversee and optimize our extensive portfolio of our external knowledge data and expert vendors More ❯

Business Operations Manager within our Business Excellence team, you'll be responsible for the oversight of the workforce planning, intelligent operations, and training and knowledge management functions within Bionic. You'll also be responsible for key areas within Bionics transformation, across the adoption of technology in workforce and … digital management and ensuring our people continue to have industry leading training & knowledge content. What you'll be doing Reporting to the Head of Business Excellence, you'll be: Accountable for the workforce planning strategy via the Workforce Management Lead inclusive but not limited to forecast development … budget, demand management, intraday and resourcing The business owner of Bionics' Contact Centre vision enabling Bionic to maximise benefit realisation from our current and future tech/digital investments Managing and creating benefit cases across the functions Leading the implementation of the Bionic Knowledge Management System, including More ❯

and error risk within SLAs. Reviewing operating metrics to identify improvement opportunities. Essential Skills Understanding of DevOps/DevSecOps principles, including CI/CD. Knowledge of developer tools like GitLab, Jenkins, Docker, Kubernetes. Understanding of taxonomy, metadata, and information architecture. Ability to analyze data usage and optimize knowledge management systems. Basic knowledge of databases. Experience with Knowledge Management Tools (e.g., Confluence, SharePoint, Teams, Stack Overflow), including administration and configuration. Experience with PPM Tools (e.g., Jira, Asana, Clarity). Proficiency with presentation tools like MS PowerPoint, Lucid Chart. Experience organizing technical events and campaigns. … Experience collecting feedback via surveys. Content creation and video editing skills are a plus. Previous experience in project support, coordination, or delivery roles. Knowledge of software development support, QA, or emerging technology governance. Preferred Skills Integration of knowledge systems with organizational applications. Performance evaluation of knowledge-based More ❯

faster, and at scale. As we expand into the US and target mid-sized and larger clients, we’re investing in maturing our service management and customer success capabilities. We’re looking for a Service Desk and Change Manager to build our IT service operations, bringing ITIL best practice … to life in a fast-paced, customer-first environment. You'll oversee incident, problem, change, and knowledge management, while ensuring service delivery meets SLAs and supports our growth. Working closely with our Senior Manager – Service Delivery and Customer Success, you’ll help build scalable processes, drive continuous improvement … and support customers across UK and North American time zones. This role suits someone who combines hands-on service management experience with a sharp eye for process, a passion for great customer service, and the drive to help a scaling business go further, faster. As the business grows there More ❯

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver More ❯

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You’ll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver More ❯

Senior Knowledge and Information Manager, Greater London Authority (GLA) Join to apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Senior Knowledge and Information Manager, Greater London Authority (GLA) 2 days ago Be among the first 25 applicants Join to … apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance … and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is More ❯