4 of 4 Knowledge Management Jobs in Stockport

engaging the Security Production Assurance & Compliance Lead as required. Raise and build consensus around issues or escalations and enable timely resolution. Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence. Review Service Provider capacity plan to ensure it … Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance. You will support incident and problem management teams in prioritisation of security issues and serve as an active participant in the security governance processes. Manage and develop the compliance for relevant … PowerBI), by unifying reports and metrics from various sources (e.g. spreadsheets and SaaS platforms.) Excellent and relevant experience in a similar infrastructure or technology management leadership role Proven understanding of change management processes in a fully change managed environment (ITIL) Excellent interpersonal skills, ability to negotiate and influence More ❯

when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Key Responsibilities: Incident and Service Request Management: Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. Log all incidents accurately and in detail within the …/WAN performance. Assist with the configuration and troubleshooting of network devices like switches, routers, and access points under supervision. Microsoft Support: Handle account management tasks such as password resets, user provisioning, and permissions within Microsoft Active Directory and Office 365. Troubleshoot Microsoft Teams, Azure, and Office 365 related … unresolved or complex issues to 2nd/3rd line teams or 3rd parties with comprehensive notes and diagnostic information. Collaborate with colleagues to share knowledge and improve team performance. Knowledge Management and Improvement: Update and contribute to the knowledge base with common issues, troubleshooting steps, and More ❯

quickly resolve issues. Partnering with the customer to quickly identify challenges and technical issues, understanding the impact to their business. Using your software product knowledge (along with empathy for our customers) to help fix important issues quickly while also helping prevent recurring issues in the future. Being a critical … customers proactively (mostly by phone) to update them on progress and do things when you say you’re going to do it. Share your knowledge gained from troubleshooting issues by contributing to the global knowledge management system through flagging, editing, creating, and reusing articles. Adhering to key More ❯

our immune analytics platform (e.g., prediction, signature interpretation, batch and drift monitoring and correction) Help shape internal standards for data documentation , reproducibility , and metadata management Potential to carve out ownership over a specific domain: e.g., model validation, ontologies, scientific interfaces You Might Be a Fit If You: Have … sequencing or other high-dimensional single-cell assays Familiarity with batch effect correction, signal drift, or statistical learning in low-n cohorts Exposure to knowledge management systems, ontologies, or scientific metadata AWS/SageMaker, Kedro and/or Dagster tooling or containerised workflows (Docker, CI/CD) What More ❯