9 of 9 Knowledge Manager Jobs in London

Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. … Using tools like Oracle Knowledge Centre, you’ll help transform the way our people self-serve and solve problems, reducing resolution times and improving employee experience. It’s more than content management - it’s building a culture of shared knowledge and continuous improvement. Your Impact Knowledge Management More ❯

Mercer West Sussex, England, United Kingdom Join or sign in to find your next job Join to apply for the Knowledge Manager/Analyst role at Mercer Mercer West Sussex, England, United Kingdom 3 weeks ago Be among the first 25 applicants Join to apply for the Knowledge Manager/Analyst role at Mercer We are seeking an inquisitive and analytical individual to join our Industry team. The MMB Industry team provides guidance, content and insight to colleagues across MMB around how an Industry-led approach to sales and consulting helps have differentiated growth-led conversations … with our clients and prospects. The Knowledge Manager/Analyst will take ownership of selected Industries and act as the subject matter expert on BBE-linked issues and priorities affecting those Industries and what this means for our clients and prospects. You will lead in the researching and More ❯

to grow to a team of more than 400 people across our London and Brighton offices. About the role Motorway is seeking an experienced Knowledge Manager to join our Transformation team within the Customer Experience space. This role is pivotal in ensuring our customers have seamless self-service … experiences by maintaining and improving our help FAQs and internal agent knowledge base. The ideal candidate will possess a strong attention to detail, a passion for continuous improvement, and the ability to collaborate effectively across departments to drive best practices. You will take ownership of our help centre and … knowledge management resources that our internal teams and customers interface with. One of the key projects you’ll work on is AI in Customer Support. Motorway has invested in a leading automation platform, together with a team of Digital CX Specialists to build out a leading virtual assistant experience. More ❯

closely with internal and external stakeholders, relentlessly driving innovation and continuous improvement on behalf of all Epic’s players. What You'll Do The Knowledge Manager is responsible for evangelizing KCS, coaching others on KCS practices, and maintaining the knowledge base for a growing team of 1300+ … and analysis. In this role, you will Provide KCS coaching to colleagues as part of the KCS program. Encourage a culture of collaboration and knowledge-sharing across departments while emphasizing learning objectives and the importance of maintaining a robust knowledge base. Act as the source of truth for … the Knowledge Centered Service program. Create, edit, and publish knowledge articles, ensuring they remain up-to-date, valid, and relevant. Collaborate with Training Managers to align article content with training materials and ensure accuracy. Analyze and act on feedback for continuous improvement of the knowledge base. Perform More ❯

Senior Knowledge and Information Manager, Greater London Authority (GLA) Join to apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Senior Knowledge and Information Manager, Greater London Authority (GLA) 2 days ago Be among the first … applicants Join to apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology … protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central More ❯

Customer Experience Knowledge & Content Manager Join to apply for the Customer Experience Knowledge & Content Manager role at Lightricks . Get AI-powered advice on this job and more exclusive features. About Us Lightricks, an AI-first company, is revolutionising how visual content is created. Our mission … Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an internal knowledge base. Your work will directly impact user engagement and support our mission to deliver exceptional support. Responsibilities User Help Centre Content Create and maintain … teams for content accuracy and consistency. Use analytics tools to monitor performance and update content accordingly. Incorporate user feedback to enhance content relevance. Internal Knowledge Base Develop and maintain structured documentation for workflows, product details, troubleshooting, and training. Ensure content is accessible, updated, and aligned with team needs. Cross More ❯

you want to login/join with: This post is full time and permanent, working 35 hours per week We are seeking an experienced Knowledge Exchange Manager to join our dynamic team in a leading role. You will have the opportunity to develop and deliver initiatives to promote … and support external collaborations that leverage the University’s research expertise as outlined in our Research and Knowledge Exchange Strategy. This includes facilitating knowledge exchange through contract and collaborative research, consultancy, testing services, and knowledge transfer partnerships. In this role, you will be responsible for building strong … relationships with academic and external partners, identifying opportunities for income generation through knowledge exchange, and providing support and guidance on available opportunities. You will proactively engage with SMEs, third sector, community, and commercial clients to understand their needs and broker agreements to support collaborative projects. The successful candidate will More ❯

protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central … information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLAs knowledge management strategy, which … central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place More ❯

protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central … information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA’s knowledge management strategy … central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place More ❯