london, south east england, United Kingdom Hybrid / WFH Options
Allen Lane
Job Title: KnowledgeManager Salary: £65,000 - £70,000 Contract: Permanent Working arrangement: Predominantly home working KM strategy - Supporting the organisation and regulatory decision-making teams (Regulatory Enforcement (including Contact and Assessment, Investigations and Enforcement, and the Independent Decision-Making Body Panel teams), Regulatory Standards (Authorisations, Supervision, Professional … overseeing the continuous development/maintenance of the organisation’s KM strategy and ensuring that this is developed in alignment with the organisations strategy. Knowledge sharing – Developing, promoting and fostering a knowledge sharing and continuous learning culture within the Core Teams and the wider organisation to promote cross … team collaboration, communication, coordination and continuous improvement to enhance decision-making processes. Knowledge creation - Creating, updating or facilitating the creation and update of KM policy (including creating or contributing to guidance on document retention and KM system governance), and working with the Decision-Making Policy and Guidance ManagerMore ❯
our space whilst driving technical excellence. What will you be doing? This role will be responsible for owning the growth and usage of the knowledge base internally to increase the ability for employees to self-serve information. This will in turn help us to reduce contacts with the service … as service, product and operations to ensure information is created consistently, is kept up to date and encourages employees to begin to use the knowledge base as their first point of call. As the Zendesk KnowledgeManager your primary responsibility is to encourage correct and widespread usage … of this knowledge base across multiple languages. Creating guidelines for what information is captured, and by whom how it integrates with the rest of the tech stack, and how to keep it from growing stale. This role will be a collaborative leader across the many business teams that use More ❯
our space whilst driving technical excellence. What will you be doing? This role will be responsible for owning the growth and usage of the knowledge base internally to increase the ability for employees to self-serve information. This will in turn help us to reduce contacts with the service … as service, product and operations to ensure information is created consistently, is kept up to date and encourages employees to begin to use the knowledge base as their first point of call. As the Zendesk KnowledgeManager your primary responsibility is to encourage correct and widespread usage … of this knowledge base across multiple languages. Creating guidelines for what information is captured, and by whom how it integrates with the rest of the tech stack, and how to keep it from growing stale. This role will be a collaborative leader across the many business teams that use More ❯
growing organisation, rapidly expanding our customer base and the types of services we provide. In order to scale effectively, we are looking for a KnowledgeManager to lead the set up of a knowledge management function, guiding the processes, people, and practices needed to ensure our internal … base have what they need at their fingertips. Responsibilities: Reaches out to customers through surveys, interviews and at events to understand their needs for knowledge content and format in order to create the right strategy. Actively reduces support ticket numbers by using data to review the most asked questions … and ensuring the knowledge hub and supported learning content can answer them. Promote content via the knowledge hub and through hosting webinars that helps internal and external users of the support desk be more self-sufficient. Support the creation of decision trees in support to provide a more More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Unity Five Ltd
growing organisation, rapidly expanding our customer base and the types of services we provide. In order to scale effectively, we are looking for a KnowledgeManager to lead the set up of a knowledge management function, guiding the processes, people, and practices needed to ensure our internal … base have what they need at their fingertips. Responsibilities: Reaches out to customers through surveys, interviews and at events to understand their needs for knowledge content and format in order to create the right strategy Actively reduces support ticket numbers by using data to review the most asked questions … and ensuring the knowledge hub and supported learning content can answer them Promote content via the knowledge hub and through hosting webinars that helps internal and external users of the support desk be more self-sufficient Support the creation of decision trees in support to provide a more More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Clarke Willmott Llp
KnowledgeManager (Innovation and Client Tech)/Innovation Technologist - Firm Wide This is a fantastic opportunity to join a growing knowledge and innovation team and to play a crucial role in developing our innovation strategy and in deploying client technology facing platforms to enhance the firm's … facing technology, including document and workflow automation, artificial intelligence, and client collaboration tools to help streamline legal service delivery and improve client experience. Role: KnowledgeManager (Innovation and Client Tech)/Innovation Technologist Location: Firm Wide Hours: Full Time or Part Time Term: Permanent Vacancy Reference: 1349-BBL … You'll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people - each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Clarke Willmott Llp
KnowledgeManager (Innovation and Client Tech)/Innovation Technologist - Firm Wide This is a fantastic opportunity to join a growing knowledge and innovation team and to play a crucial role in developing our innovation strategy and in deploying client technology facing platforms to enhance the firm's … facing technology, including document and workflow automation, artificial intelligence, and client collaboration tools to help streamline legal service delivery and improve client experience. Role: KnowledgeManager (Innovation and Client Tech)/Innovation Technologist Location: Firm Wide Hours: Full Time or Part Time Term: Permanent Vacancy Reference: 1349-BBL … You'll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people - each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clarke Willmott Llp
KnowledgeManager (Innovation and Client Tech)/Innovation Technologist - Firm Wide This is a fantastic opportunity to join a growing knowledge and innovation team and to play a crucial role in developing our innovation strategy and in deploying client technology facing platforms to enhance the firm's … facing technology, including document and workflow automation, artificial intelligence, and client collaboration tools to help streamline legal service delivery and improve client experience. Role: KnowledgeManager (Innovation and Client Tech)/Innovation Technologist Location: Firm Wide Hours: Full Time or Part Time Term: Permanent Vacancy Reference: 1349-BBL … You'll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people - each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Clarke Willmott Llp
KnowledgeManager (Innovation and Client Tech)/Innovation Technologist - Firm Wide This is a fantastic opportunity to join a growing knowledge and innovation team and to play a crucial role in developing our innovation strategy and in deploying client technology facing platforms to enhance the firm's … facing technology, including document and workflow automation, artificial intelligence, and client collaboration tools to help streamline legal service delivery and improve client experience. Role: KnowledgeManager (Innovation and Client Tech)/Innovation Technologist Location: Firm Wide Hours: Full Time or Part Time Term: Permanent Vacancy Reference: 1349-BBL … You'll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people - each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best More ❯
Cirencester, Gloucestershire, South West, United Kingdom
Royal Agricultural University
Interim Research and Knowledge Exchange Manager Location: Cirencester, GL7 6JS Salary: Grade 8 - £37,099 to £44,262 per annum depending on experience Temporary for 3-6 months, 35 hours per week For immediate start, flexible working options available The Role The Royal Agricultural University RAU has been … with a goal to achieve at least 75% of research outputs being judged as world-leading. The core role of the Interim Research and Knowledge Exchange (KE) Manager will be to lead research, research consultancy and KE support across the research project lifecycle, as well as leading the … establishment of the RAUs portfolio of knowledge transfer activities. This will include making key decisions on the viability of grant resourcing, and finances; contract drafting, review and negotiation; improving the quality and delivery of research and KE support; as well as analysing and reporting to the University Executive on More ❯