Knowledge Manager Jobs in the UK

25 of 25 Knowledge Manager Jobs in the UK

Knowledge Manager

Reading, England, United Kingdom
Hybrid / WFH Options
SHP Legal Services
health, dental, and vision insurance Opportunities for professional development and certifications Hybrid working environment Wellness programs and access to mental health resources The Role: Knowledge Manager The Knowledge Manager will be responsible for developing and implementing knowledge management strategies to enhance the firm's and … our client’s ability to capture, share, and utilise knowledge effectively. This role involves creating a collaborative environment for knowledge sharing, managing knowledge resources, and ensuring that the firm's knowledge assets are accessible and useful to not only the firm but as well as our … client’s. The Knowledge Manager must be a self-starter with an entrepreneurial mindset, comfortable building and executing a strategy with limited support. This role will lead a reimagining of our current knowledge management approach and will require someone who thrives in a hands-on, autonomous environment. More ❯
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Knowledge Manager / Analyst

Bristol, England, United Kingdom
Hybrid / WFH Options
Mercer
Join to apply for the Knowledge Manager/Analyst role at Mercer 3 weeks ago Be among the first 25 applicants Join to apply for the Knowledge Manager/Analyst role at Mercer We are seeking an inquisitive and analytical individual to join our Industry team. … across MMB around how an Industry-led approach to sales and consulting helps have differentiated growth-led conversations with our clients and prospects. The Knowledge Manager/Analyst will take ownership of selected Industries and act as the subject matter expert on BBE-linked issues and priorities affecting … verbal and written communication skills Good presentation skills, both in person and virtually Previous CRM based experience, including managing contacts and opportunities Well-developed knowledge of Microsoft Outlook, Excel, Word and PowerPoint What makes you stand out? Previous experience researching clients and Industries Why join our team: We help More ❯
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Knowledge Manager

Hatfield, England, United Kingdom
Ocado Logistics
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description Knowledge Manager, HR | Ocado Logistics | Hybrid (Hatfield) Permanent, Hybrid - 2x days a week in Hatfield At Ocado Logistics, we don't just move goods - we move … with purpose. As we continue to evolve, we're looking for a Knowledge Manager who's ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you'll lead the charge … in creating a smarter, faster, and more connected workplace. You'll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. Using tools like Oracle Knowledge Centre, you'll help transform the way More ❯
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Knowledge Manager

Watford, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Knowledge Manager, watford, hertfordshire col-narrow-left Client: Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Permanent, Hybrid - 2x … Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. More ❯
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Knowledge Manager

Belfast, Northern Ireland, United Kingdom
Telefónica Tech (EN)
Join to apply for the Knowledge Manager role at Telefónica Tech (EN) 6 days ago Be among the first 25 applicants Join to apply for the Knowledge Manager role at Telefónica Tech (EN) Company Description Company Description Telefónica Tech (part of the Telefónica Group) is a … Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including the … management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork skills. These More ❯
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Knowledge Manager

London, England, United Kingdom
JR United Kingdom
Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. … Using tools like Oracle Knowledge Centre, you’ll help transform the way our people self-serve and solve problems, reducing resolution times and improving employee experience. It’s more than content management - it’s building a culture of shared knowledge and continuous improvement. Your Impact Knowledge Management More ❯
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Knowledge Manager / Analyst

London, England, United Kingdom
Hybrid / WFH Options
Mercer
Mercer West Sussex, England, United Kingdom Join or sign in to find your next job Join to apply for the Knowledge Manager/Analyst role at Mercer Mercer West Sussex, England, United Kingdom 3 weeks ago Be among the first 25 applicants Join to apply for the Knowledge Manager/Analyst role at Mercer We are seeking an inquisitive and analytical individual to join our Industry team. The MMB Industry team provides guidance, content and insight to colleagues across MMB around how an Industry-led approach to sales and consulting helps have differentiated growth-led conversations … with our clients and prospects. The Knowledge Manager/Analyst will take ownership of selected Industries and act as the subject matter expert on BBE-linked issues and priorities affecting those Industries and what this means for our clients and prospects. You will lead in the researching and More ❯
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Knowledge Manager / Analyst

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Mercer
Mercer Edinburgh, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the Knowledge Manager/Analyst role at Mercer Mercer Edinburgh, Scotland, United Kingdom 3 weeks ago Be among the first 25 applicants Join to apply for the Knowledge Manager … across MMB around how an Industry-led approach to sales and consulting helps have differentiated growth-led conversations with our clients and prospects. The Knowledge Manager/Analyst will take ownership of selected Industries and act as the subject matter expert on BBE-linked issues and priorities affecting … verbal and written communication skills Good presentation skills, both in person and virtually Previous CRM based experience, including managing contacts and opportunities Well-developed knowledge of Microsoft Outlook, Excel, Word and PowerPoint What makes you stand out? Previous experience researching clients and Industries Why join our team: We help More ❯
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Knowledge Manager

Exeter, England, United Kingdom
Hybrid / WFH Options
TieTalent
growing organisation, rapidly expanding our customer base and the types of services we provide. In order to scale effectively, we are looking for a Knowledge Manager to lead the set up of a knowledge management function, guiding the processes, people, and practices needed to ensure our internal … base have what they need at their fingertips. Responsibilities Reaches out to customers through surveys, interviews and at events to understand their needs for knowledge content and format in order to create the right strategy. Actively reduces support ticket numbers by using data to review the most asked questions … and ensuring the knowledge hub and supported learning content can answer them. Promote content via the knowledge hub and through hosting webinars that helps internal and external users of the support desk be more self-sufficient. Support the creation of decision trees in support to provide a more More ❯
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Knowledge Manager

London, England, United Kingdom
Hybrid / WFH Options
Motorway
to grow to a team of more than 400 people across our London and Brighton offices. About the role Motorway is seeking an experienced Knowledge Manager to join our Transformation team within the Customer Experience space. This role is pivotal in ensuring our customers have seamless self-service … experiences by maintaining and improving our help FAQs and internal agent knowledge base. The ideal candidate will possess a strong attention to detail, a passion for continuous improvement, and the ability to collaborate effectively across departments to drive best practices. You will take ownership of our help centre and … knowledge management resources that our internal teams and customers interface with. One of the key projects you’ll work on is AI in Customer Support. Motorway has invested in a leading automation platform, together with a team of Digital CX Specialists to build out a leading virtual assistant experience. More ❯
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Knowledge Manager

Belfast, Northern Ireland, United Kingdom
Telefónica Tech (EN)
Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including the … management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork skills. These … skills are imperative to promote a culture of knowledge-sharing that is enabled through guidance and learning. As an experienced Knowledge Manager, the ideal candidate will be well versed with KCS (Knowledge Centred Service) methodology best practices, and will design the process, toolset and features to More ❯
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Knowledge Manager

London, England, United Kingdom
Epic Games
closely with internal and external stakeholders, relentlessly driving innovation and continuous improvement on behalf of all Epic’s players. What You'll Do The Knowledge Manager is responsible for evangelizing KCS, coaching others on KCS practices, and maintaining the knowledge base for a growing team of 1300+ … and analysis. In this role, you will Provide KCS coaching to colleagues as part of the KCS program. Encourage a culture of collaboration and knowledge-sharing across departments while emphasizing learning objectives and the importance of maintaining a robust knowledge base. Act as the source of truth for … the Knowledge Centered Service program Create, edit, and publish knowledge articles, ensuring they remain up-to-date, valid, and relevant. Collaborate with Training Managers to align article content with training materials and ensure accuracy Analyze and act on feedback for continuous improvement of the knowledge base. Perform More ❯
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Knowledge Manager

London, England, United Kingdom
Epic Games
closely with internal and external stakeholders, relentlessly driving innovation and continuous improvement on behalf of all Epic’s players. What You'll Do The Knowledge Manager is responsible for evangelizing KCS, coaching others on KCS practices, and maintaining the knowledge base for a growing team of 1300+ … and analysis. In this role, you will Provide KCS coaching to colleagues as part of the KCS program. Encourage a culture of collaboration and knowledge-sharing across departments while emphasizing learning objectives and the importance of maintaining a robust knowledge base. Act as the source of truth for … the Knowledge Centered Service program. Create, edit, and publish knowledge articles, ensuring they remain up-to-date, valid, and relevant. Collaborate with Training Managers to align article content with training materials and ensure accuracy. Analyze and act on feedback for continuous improvement of the knowledge base. Perform More ❯
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Senior Knowledge and Information Manager, Greater London Authority (GLA)

London, England, United Kingdom
Hybrid / WFH Options
Guardian Jobs
Senior Knowledge and Information Manager, Greater London Authority (GLA) Join to apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Senior Knowledge and Information Manager, Greater London Authority (GLA) 2 days ago Be among the first … applicants Join to apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology … protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central More ❯
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Knowledge and Information Manager

Cheltenham, England, United Kingdom
Hybrid / WFH Options
Careers at MI5, MI6 and GCHQ
MI6 and GCHQ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Knowledge and Information Manager Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your … and inclusive environment that puts the emphasis on teamwork. The Role Effective information management is vital to the success of our operations. As a Knowledge and Information Manager, you’ll support our intelligence community by meeting their requirements and ensuring information is shared securely. Based in our Knowledge … our processes to meet the changing needs of our organisation. Day-to-day, you’ll promote best practice across the organisation and make sure knowledge and information is accessible, usable and protected. From ensuring information is managed in line with legal and departmental responsibilities, to managing our intranet, online More ❯
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Customer Experience Knowledge & Content Manager

London, England, United Kingdom
Lightricks
Customer Experience Knowledge & Content Manager Join to apply for the Customer Experience Knowledge & Content Manager role at Lightricks . **Who we are** Lightricks, an AI-first company, is revolutionising how visual content is created. Our mission is to bridge the gap between imagination and creation, leveraging … CX Content Specialist to join our London-based Customer Experience team. You will support content creation and maintenance for our Help Centre and internal knowledge base, directly impacting user engagement and support quality. This role combines technical writing, user-centric communication, and SEO expertise in a dynamic tech environment … and consistency. Use analytics tools (e.g., Google Analytics, Zendesk Analytics) to monitor and improve content performance. Implement user feedback to enhance content relevance. Internal Knowledge Base Develop and maintain an organized internal knowledge base for the CX team, including workflows, product details, troubleshooting, and training materials. Cross-Functional More ❯
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Customer Experience Knowledge & Content Manager

London, England, United Kingdom
Lightricks
Customer Experience Knowledge & Content Manager Join to apply for the Customer Experience Knowledge & Content Manager role at Lightricks . Get AI-powered advice on this job and more exclusive features. About Us Lightricks, an AI-first company, is revolutionising how visual content is created. Our mission … Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an internal knowledge base. Your work will directly impact user engagement and support our mission to deliver exceptional support. Responsibilities User Help Centre Content Create and maintain … teams for content accuracy and consistency. Use analytics tools to monitor performance and update content accordingly. Incorporate user feedback to enhance content relevance. Internal Knowledge Base Develop and maintain structured documentation for workflows, product details, troubleshooting, and training. Ensure content is accessible, updated, and aligned with team needs. Cross More ❯
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Knowledge & Information Manager

Gloucester, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description Knowledge & Information Manager Cheltenham £36,408 (made up of £33,750 basic salary and £2,658 concessionary payment) Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your needs. This is an office-based role, however … and espionage.At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As a Knowledge and Information Manager , you’ll support our intelligence community and contribute to the success of operations. Working within our Knowledge and Information … Archives or Librarianship, or you might already be working in one of these fields. You’ll have a genuine interest and aptitude for the knowledge and information profession, as well as collaboration and customer service skills. This is a varied role. Whether you’re ensuring information is shared in More ❯
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Interim Research and Knowledge Exchange Manager

Cirencester, England, United Kingdom
TipTopJob
Interim Research and Knowledge Exchange Manager Location: Cirencester, GL7 6JS Salary: Grade 8 - A£37,099 to A£44,262 per annum depending on experience Temporary for 3-6 months, 35 hours per week For immediate start, flexible working options available The Role The Royal Agricultural University (RAU … with a goal to achieve at least 75% of research outputs being judged as world-leading. The core role of the Interim Research and Knowledge Exchange (KE) Manager will be to lead research, research consultancy, and KE support across the research project lifecycle, as well as leading the … establishment of the RAU's portfolio of knowledge transfer activities. This will include making key decisions on the viability of grant resourcing and finances; contract drafting, review, and negotiation; improving the quality and delivery of research and KE support; as well as analysing and reporting to the University Executive More ❯
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Deputy Library and Knowledge Services Manager

Stafford, England, United Kingdom
Hybrid / WFH Options
NHS
services such as quality and research and innovation so you can get closely involved with service improvements and research. We're also developing our knowledge management work. Our team takes an evidence-based approach to delivering library services; your role will include encouraging all staff to continue this. You … ll line manage the librarians and deputise for the Library Manager regularly. We deliver most services virtually but have small libraries in Stafford and Shrewsbury. Your work base will be in either Stafford or Shrewsbury but you can work from home when you don't need to be on … users. Take responsibility for the operational management and continuing development of the library services within the existing strategic framework; work with the Library and Knowledge Services Manager to shape the strategic development of the service so that it continues to meet the needs of the Trust and other More ❯
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Knowledge Exchange Manager

Bath, England, United Kingdom
Hybrid / WFH Options
Bath Spa University
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Knowledge Exchange Manager Application Deadline: 13 June 2025 Department: Innovation and Knowledge Exchange Centre Employment Type: Full Time Location: Bath, Somerset - Newton Park Compensation: GBP … GBP 42,882/year Description Join Bath Spa University as our new Knowledge Exchange Manager. This is an exciting opportunity in our Centre for Innovation and Knowledge Exchange where you will be providing senior operational support for our KE objectives, leading on developing our university staff consultancy … scheme, and offering specialist advice and knowledge to grow our KE culture. About the Role This is a pivotal role at the heart of Bath Spa University's Knowledge Exchange (KE) ambitions - driving collaboration, innovation, and real-world impact. You'll lead dynamic internal networks, bringing together School More ❯
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Knowledge Exchange Manager

London, England, United Kingdom
University of Westminster
you want to login/join with: This post is full time and permanent, working 35 hours per week We are seeking an experienced Knowledge Exchange Manager to join our dynamic team in a leading role. You will have the opportunity to develop and deliver initiatives to promote … and support external collaborations that leverage the University’s research expertise as outlined in our Research and Knowledge Exchange Strategy. This includes facilitating knowledge exchange through contract and collaborative research, consultancy, testing services, and knowledge transfer partnerships. In this role, you will be responsible for building strong … relationships with academic and external partners, identifying opportunities for income generation through knowledge exchange, and providing support and guidance on available opportunities. You will proactively engage with SMEs, third sector, community, and commercial clients to understand their needs and broker agreements to support collaborative projects. The successful candidate will More ❯
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Knowledge & Information Manager

Cheltenham, England, United Kingdom
Hybrid / WFH Options
GCHQ Careers
Closing Date - 23:00 on Monday 9th June 2025 Knowledge & Information Management £36,408 (made up of £33,750 basic salary and £2,658 concessionary payment) Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your needs. This is … and inclusive environment that puts the emphasis on teamwork. The Role Effective information management is vital to the success of our operations. As a Knowledge and Information Manager, you’ll support our intelligence community by meeting their requirements and ensuring information is shared securely. Based in our Knowledge … our processes to meet the changing needs of our organisation. Day-to-day, you’ll promote best practice across the organisation and make sure knowledge and information is accessible, usable and protected. From ensuring information is managed in line with legal and departmental responsibilities, to managing our intranet, online More ❯
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Senior Knowledge and Information Manager

South East London, London, United Kingdom
Hybrid / WFH Options
Greater London Authority
protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central … information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLAs knowledge management strategy, which … central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place More ❯
Employment Type: Permanent, Part Time
Salary: £60,000
Posted:

Senior Knowledge and Information Manager

London, England, United Kingdom
Hybrid / WFH Options
Greater London Authority (GLA)
protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central … information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA’s knowledge management strategy … central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place More ❯
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Knowledge Manager
25th Percentile
£57,500
Median
£60,000
75th Percentile
£62,500