providing technical guidance, coaching, and performance feedback. • Conduct regular training sessions to improve team skills in troubleshooting, technical processes, and customer service. • Foster a collaborative working environment that encourages knowledge sharing and continuous improvement. Incident and Change Management: • Act as the point of contact for major incidents, overseeing the resolution process and ensuring stakeholders are kept informed throughout the … up-to-date technical documentation for IT services and systems, including troubleshooting guides, best practices, and system configurations. • Lead the development of user training programs, ensuring effective onboarding and knowledgetransfer to end-users and staff. Business Minded and Continuous Improvement: • Actively drive improvements in IT service delivery, identifying areas of inefficiency or underperformance and implementing solutions. • Participate … . Ability to manage complex technical issues while maintaining a focus on customer service and business needs. An understanding and interest in audio-visual systems, including Digital Signage. Good knowledge of ISO 27001 and other relevant information security standards, with a proven track record of implementing and maintaining security management systems in compliance with ISO standards. Proven track record More ❯
to understand integration requirements and deliver efficient automation solutions Troubleshoot, maintain, and enhance existing integrations and automations to ensure reliability and performance Document integration workflows, automation processes, and support knowledgetransfer to team members Must demonstrate the capability to identify and propose innovative solutions to improve service performance Essential Skills/Experience Relevant qualifications in Enterprise IT Automation … languages like JavaScript, PHP, Python, PowerShell, Perl, etc Excellent communication, analytical and problem-solving skills Desirable Skills/Experience Well versed in ITIL V3.0 practices and process Agile Methodology Knowledge of Software Development Cycle Certification in Mulesoft, Snaplogic Demonstrate initiative, strong customer orientation, and cross-cultural working Experience in handling Agile based delivery model and able to produce high More ❯
resolving complex technical escalations, and driving automation and platform optimisation. Key Responsibilities as a Cloud & Managed IT Engineer: Provide expert-level technical escalation support to Tier 2 teams, creating knowledge articles and promoting a culture of continuous improvement Drive efficiency through automation, streamlined service requests, and self-service capabilities Collaborate with cross-functional teams to optimise customer and internal … Administer and support Azure, Microsoft 365, Exchange, and Intune platforms Contribute to proactive monitoring and automated remediation across infrastructure, systems, and networks Support service transition processes, ensuring documentation and knowledge transfers are complete Champion service management processes including Change, Major Incident, and Problem Management Participate in post-incident reviews and drive continual service improvements Be part of the weekend … practices Serve as a technical lead on internal and customer-facing projects Essential Technical Skills: Strong expertise in Azure administration Proficiency in Microsoft Entra ID and user management Robust knowledge of Microsoft 365 and Exchange Moderate experience with Microsoft Intune Solid understanding of networking principles and troubleshooting Strong support experience with Windows 11 OS and server infrastructure Desirable Technical More ❯
Data Analyst - KnowledgeTransfer Manager Location: Ipswich Project Office/Sizewell C Site Join the exciting Sizewell C (SZC) project as a Data Analyst and KnowledgeTransfer Manager within the Main Civil Work Support (MCW) team. In this role, you'll play a key part in managing and analysing data from Hinckley Point C (HPC), organising … Improvement Plan on this landmark infrastructure project. Key Responsibilities: Coordinate and organise workshops with HPC, collaborating with MCW leads and SZC Strategy and Transformation teams to optimise data and knowledge transfer. Establish and maintain communication channels within SZC and with HPC to support effective knowledge sharing and foster a collaborative environment. Develop and maintain Power BI dashboards, ensuring … document methodologies, and visualise data for performance management and reporting. Promote data-driven decision-making by sharing insights, representing the programme in forums, and supporting the CWA data strategy. Knowledge, Skills, Qualifications & Experience Strong data management and analytical skills, with experience handling large datasets and developing user-focused tools and reports. Expertise in Power BI dashboard creation and hands More ❯
Loughton, Essex, South East, United Kingdom Hybrid / WFH Options
Profile 29
Policy & Procedures: Define and enforce security policies, incident response strategies, and structured action plans for proactive risk mitigation. Collaboration & Mentoring: Support and upskill an internal engineer, ensuring long-term knowledgetransfer and security expertise. Liaising with Third-Party Support Partners: Work closely with external security providers, vendors, and consultants to coordinate security solutions, manage incident response processes, and … ensure best practices align with organizational security strategy. Documentation & Handover: Ensure detailed documentation and knowledgetransfer for post-contract continuity. Required Strong expertise in Azure cloud security, Microsoft Defender, and Microsoft Sentinel. Proven experience in SOAR technologies for security automation and response orchestration. Hands-on experience with penetration testing, vulnerability assessments, and security scanning. Experience implementing and managing … WAF, IPS, and DNS security solutions. Extensive experience with Terraform for IaC security automation. Knowledge of DevOps pipelines (CI/CD) and security hardening. Deep understanding of PCI DSS compliance, security frameworks, and audit processes. Familiarity with SIEM solutions, security orchestration platforms, and log management. Strong experience with incident response planning, threat detection, and mitigation. Ability to define security More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
Stott and May
Workday modules. Mentor internal teams through workshops, code reviews, and best practice sharing. Essential Skills & Experience: Demonstrable hands-on experience with Workday Extend (minimum 1–2 projects). Solid knowledge of Workday object models, XPaths, and security frameworks. Proficiency in Workday Studio and integration tools (EIB, Core Connectors, REST/SOAP APIs). Strong understanding of OOP principles; experience … environments. Experience with CI/CD processes, including GIT, Jenkins, or automation tools for Workday. Familiarity with Workday Prism Analytics or reporting tools. Prior involvement in technical training or knowledgetransfer initiatives. Understanding of Workday UX and People Experience features. Knowledge of data privacy regulations in insurance contexts. Relevant Workday certifications (Extend, Integrations, or Core HCM) are More ❯
dose facility at Ware. At this location our scientists, technicians and engineers (from R&D and Global Supply Chain - GSC) work collaboratively together (using the latest technologies) to rapidly knowledgetransfer and deliver GSK's most innovative, medicines faster and more efficiently. On site we produce over 60 million respiratory inhalers each year with growing demand in future … CLOSING DATE for applications: Wednesday 25th of June 2025 (COB). Basic Qualifications: Relevant experience/qualifications in supply chain (eg; supply-chain, scheduling, M-ERP, Data Management) Operational knowledge and understanding of manufacturing processes associated with a dosage form. Experience working in a cGMP aligned pharmaceutical environment. Benefits: GSK offers a range of benefits to its employees, which More ❯
traceability to business and risk objectives Contributing to project governance reporting, stakeholder packs, and audit-ready evidence Maintaining delivery continuity across multiple projects or vendors through structured handovers and knowledgetransfer Supporting alignment with control frameworks (e.g. NIST CSF, DSPT, CE+, ISO 27001) To be successful in this role, you will have: Experience working as a Business Analyst … driven and audit-sensitive project environments (Desirable) Experience supporting NHS DSPT, CE+, or ISO 27001 projects (Desirable) Experience with delivery involving external suppliers, system integrators, or managed services Strong knowledge of business analysis techniques (e.g. process modelling, gap analysis, stakeholder mapping) Ability to translate risk, compliance, and technical requirements into structured documentation Familiarity with project governance artefacts such as … demonstrated ability to structure and trace complex requirements, experience managing delivery dependencies and documentation across multiple stakeholders or vendors, exposure to risk-driven and audit-sensitive project environments, strong knowledge of business analysis techniques, and understanding of cyber security control frameworks. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order More ❯
implement technical plans for remote product deployment. Collaborate with radiologists, IT personnel, and business development managers to meet collective goals within defined timelines. Work closely with product owners to transferknowledge and customer requirements across the company. Guide ongoing development efforts with tactical directions. Troubleshoot products and identify applicable workarounds. Provide Tier 1 support. For inquiries, contact . More ❯
Chartered Institute of Procurement and Supply (CIPS)
meeting the needs of the business. Assist with tender pricing, providing evaluations of submissions and recommendations. Collaborate and coordinate between departments within the business, ensuring seamless communication. Facilitate cross transfer of knowledge, lessons learnt and expertise across both internal and external stakeholders. Lead and mentor the procurement team, setting objectives, performance managing and providing training opportunities for the More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments … Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable … model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. What you'll need A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards. Over 4 years of experience in similar roles within the ServiceNow ecosystem. Proven expertise in multiple areas of the ServiceNow More ❯
migrated content via Liferay content portlet automatic replacement of the existing snippet portlet with a Liferay content portlet displaying appropriate content. Additionally part of the project will contain department knowledgetransfer and training on best practise use of Liferay DXP to include: Deployment workstation/developer environment setup dependency management continuous integration This is a 6 month contract More ❯
System Audit & Optimization : Review current configurations and suggest improvements to maximize functionality and streamline HR processes. SAP Release Management : Audit and test SAP updates to protect configuration integrity. Training & Knowledge Sharing : Upskill HRIS and HR business users through effective training and knowledge transfer. Change Control & UAT : Manage change control processes and ensure high-quality user acceptance testing. Business … Essential Skills & Experience Proven hands-on configuration experience in SAP SuccessFactors (EC, EC Payroll, Recruitment, Onboarding, Performance & Goals). Experience in HRIS, recruitment, or payroll project delivery. Strong working knowledge of IAS, IPS, BTP, CPI, Qualtrics, ServiceNOW, and E-Ploy. Ability to interpret business requirements and translate them into technical solutions. Understanding of architecture and common programming/data More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Orion Electrotech
System Audit & Optimization : Review current configurations and suggest improvements to maximize functionality and streamline HR processes. SAP Release Management : Audit and test SAP updates to protect configuration integrity. Training & Knowledge Sharing : Upskill HRIS and HR business users through effective training and knowledge transfer. Change Control & UAT : Manage change control processes and ensure high-quality user acceptance testing. Business … Essential Skills & Experience Proven hands-on configuration experience in SAP SuccessFactors (EC, EC Payroll, Recruitment, Onboarding, Performance & Goals). Experience in HRIS, recruitment, or payroll project delivery. Strong working knowledge of IAS, IPS, BTP, CPI, Qualtrics, ServiceNOW, and E-Ploy. Ability to interpret business requirements and translate them into technical solutions. Understanding of architecture and common programming/data More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Orion Electrotech
System Audit & Optimization : Review current configurations and suggest improvements to maximize functionality and streamline HR processes. SAP Release Management : Audit and test SAP updates to protect configuration integrity. Training & Knowledge Sharing : Upskill HRIS and HR business users through effective training and knowledge transfer. Change Control & UAT : Manage change control processes and ensure high-quality user acceptance testing. Business … Essential Skills & Experience Proven hands-on configuration experience in SAP SuccessFactors (EC, EC Payroll, Recruitment, Onboarding, Performance & Goals). Experience in HRIS, recruitment, or payroll project delivery. Strong working knowledge of IAS, IPS, BTP, CPI, Qualtrics, ServiceNOW, and E-Ploy. Ability to interpret business requirements and translate them into technical solutions. Understanding of architecture and common programming/data More ❯
onboarding, including parser testing and configuration. Support agent deployment across relevant infrastructure. Aid in the implementation of automation playbooks. Assist with ServiceNow integration, focusing on incident log creation. Provide knowledgetransfer and training to the BAU operations team. If this is of interest please apply with your latest CV and I will be in touch to discuss. More ❯
Service Providers, ensuring their development schedules are aligned Background and experience required for the Telematics Engineer position: • You will ideally be degree educated • Experience of Telematics hardware, systems and knowledge of vehicle connectivity. • Understanding of mobile network infrastructure and data transferKnowledge of 5G technologies, non-European mobile networks, MQTT, End to End System architecture and an More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
onboarding, including parser testing and configuration. Support agent deployment across relevant infrastructure. Aid in the implementation of automation playbooks. Assist with ServiceNow integration, focusing on incident log creation. Provide knowledgetransfer and training to the BAU operations team. If this is of interest please apply with your latest CV and I will be intouch to discuss. More ❯
application support on Bio-Rad's single-cell technology portfolio (Current and future). Work cross-functionally with other Field Application Specialists in North America and EMEA. Facilitate the transfer of technical knowledge between territories and groups Work closely with the Sales Specialist team and deliver training, presentations, and technical seminars to individuals and groups with diverse needs … providing support in a technical genomics/commercial setting is desirable Additional desirable skills: An ability to communicate complex concepts by fostering communication tailored to an audience needs. Superior knowledge of sample preparation and isolation considerations, through data analysis, with focus on single-cell applications.Deep understanding of genomics applications related to gene expression and epigenetics. Travel: An ability to More ❯
Harlow, Essex, United Kingdom Hybrid / WFH Options
Osprey Engineering Solutions
designs in the field of pneumatic, mechanical, electrical and software partial solutions by using the latest technologies available. Focuses on technical feasibility of proposals, based on technical and application knowledge of the corresponding Industry/Technology Segment. Is responsible for specification lists and the writing of the technical elements for a customer proposal. Creates Requirement Specification together with the … all relevant departments within the company (always in coordination with the sales engineer) for specific applications of the industry/technology segments. Provides technical training and/or arranges knowledgetransfer to the Team for specific products and applications of the relevant industry segment and BD for Multiplications of Solutions. Supports in Question of Norms, regulations. Identifies and More ❯