issues within SLA. Assist in ensuring due diligence is given to security and backup procedures, associated hardware/software, data, and Information systems. Creating knowledge articles for peer use and knowledgetransfer Provide training where necessary to all team members. Identifying inefficiencies, recommend improvements to support continuous more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background and knowledge necessary for the delivery of 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring … parties. Assist in ensuring due diligence is given to security and backup procedures associated hardware/software, data, and Information systems. Responsibility to create knowledge articles for peer use and knowledgetransfer between Service Desk levels. Provide training where necessary to all team members. Following company policies more »
for supporting a number of hybrid cloud tools as well as training others in their use Involvement in planning and product upgrade roadmaps Providing knowledgetransfer to the team to ensure no single points of failure exist Requirements of the Technical Support Engineer include: High level of technology more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
for supporting a number of hybrid cloud tools as well as training others in their use Involvement in planning and product upgrade roadmaps Providing knowledgetransfer to the team to ensure no single points of failure exist Requirements of the Technical Support Engineer include: High level of technology more »