4 of 4 Knowledge Transfer Jobs in Norfolk

a language that suits the customers technical understanding Provide peer training within the Service Desk team to ensure a multi-skilled team and effective knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person Specification Qualifications Essential BTEC, Diploma … or equivalent Desirable Service Desk Institute Analyst certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Experience Essential Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Working knowledge of Microsoft Office 2010 and Microsoft … Apps Working knowledge of Microsoft Operating System Windows 10/Windows 11 Experience of working within a call centre, Information Technology Department, Service Desk environment or equivalent Experience of effective call handling, separating relevant from irrelevant information, using appropriate questioning techniques and sign posting the customer through the process More ❯

Liferay content portlets Automating the replacement of existing snippet portlets with Liferay content portlets displaying relevant content Additionally, part of the project involves department knowledge transfer and training on best practices for using Liferay DXP, including: Deployment Workstation/developer environment setup Dependency management Continuous integration This is More ❯

portlet automatic replacement of the existing snippet portlet with a Liferay content portlet displaying appropriate content. Additionally part of the project will contain department knowledge transfer and training on best practise use of Liferay DXP to include: Deployment workstation/developer environment setup dependency management continuous integration This More ❯

00pm. Due to seasonal variations within the business these hours may be increased in the Winter, or reduced in the Summer. KEY SKILLS, KNOWLEDGE & EXPERIENCE Must have a flexible approach to working hours and be able to work extended hours on occasions. Good understanding of the principles of CNC … machining, design and engineering. Has a reasonable knowledge of CAD/CAM capabilities. The ideal candidate will have a good engineering aptitude, will be from a CNC router (or similar) programming background. Prior programming experience or ability to learn proprietary programming software. Ability to read and understand CAD/… CAM drawings. Ability to transfer practical CNC knowledge into program variables. Basic understanding of PC file structures and MS Office programs. Ability to understand basic engineering calculations. Fundamental appreciation of business concepts. Able to demonstrate success and experience in a machining background. Have CNC machine minding experience within More ❯