Cloud and Infrastructure Platform Engineer
- Location
- Aberdeen City, Scotland, United Kingdom
recurring backup problem. The service operates within the customer's own ServiceNow environment and existing ITIL-aligned incident, request, change, problem and knowledge-management processes. Accurate ticket updates, sensible risk assessment, good documentation and disciplined change execution therefore matter alongside pure engineering ability. You will work closely with … expertise when an issue requires deeper knowledge of a particular technology. You will also help develop the engineers around you. There is no direct line-management requirement, but we expect Cloud and Infrastructure Platform Engineers to share knowledge, mentor Service Engineers and help increase the technical capability ...