is a UK-based managed ICT services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that … focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation … interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: LineManagement Responsibility Ensure excellent customer service is delivered Practice More ❯
317.13/day (Inside IR35). These roles will be hybrid working. Responsibilities: - Appraise initial Project proposals and provide ongoing review and guidance, support the delivery of an effective management and control mechanism for the creation, approval, delivery and post-implementation review of change projects across the organisation that will balance the need for effective governance whilst facilitating and … Ensure all projects meet the requirements of the Standing Financial Instructions, as well as all other internal policies and procedures. - Advise all parts of the organisation on effective change management processes to maximise the success and benefits of all investments in change including the use of business systems and new technology to facilitate better ways of working - Promote and … parts of the organisation and the Project Teams for national initiatives in the use of quality improvement techniques in support of the Corporate strategy and business plans - Responsibility for linemanagement of staff for a range of different project staff from Project Support to Project Co-ordination staff. There is a responsibility to recruit, develop, train and undertake More ❯
including approvals, financial tracking, and closure. Manage and oversee commissioning activities. Ensure compliance with health, safety, and environmental standards. Engage stakeholders effectively, communicating plans, timelines, issues, and solutions. Programme management experience within FMCG organisations (preferred). Experience/Skills/Knowledge/Qualifications: Proven delivery of Manufacturing Execution Systems (MES) and IT/OT integration. Knowledge of packaging machinery … linemanagement, and control systems. Server hardware, virtualisation, and industrial networking project delivery. Manufacturing cybersecurity risk management experience. Continuous process control systems project delivery. Ability to review solution designs using logical and physical diagrams. Degree in a science/engineering discipline. Recognised project management certification. Company Information At First Recruitment Group we understand just how important More ❯
Glasgow, Stobcross (historical), City of Glasgow, United Kingdom
First Recruitment Group
including approvals, financial tracking, and closure. Manage and oversee commissioning activities. Ensure compliance with health, safety, and environmental standards. Engage stakeholders effectively, communicating plans, timelines, issues, and solutions. Programme management experience within FMCG organisations (preferred). Experience/Skills/Knowledge/Qualifications: Proven delivery of Manufacturing Execution Systems (MES) and IT/OT integration. Knowledge of packaging machinery … linemanagement, and control systems. Server hardware, virtualisation, and industrial networking project delivery. Manufacturing cybersecurity risk management experience. Continuous process control systems project delivery. Ability to review solution designs using logical and physical diagrams. Degree in a science/engineering discipline. Recognised project management certification. Company Information At First Recruitment Group we understand just how important More ❯
specialist knowledge to deliver capex projects to correct technical specification. Development of cost estimates and project schedules. Managing efficient spend for capex projects. Co-ordinating and managing external resources. Management of the project lifecycle including capital approval, maintaining accurate financial data including spend and forecast and project closure. Manage and overseeing commissioning activities. Ensure compliance with all relevant health … safety and environmental standards. Exceptional Stakeholder management skills with ability to communicate effectively and proactively with cross functional teams and internal customers regarding plans, products, issues, timelines and solution value. Programme management experience within large FMCG organisation(s) (preferred) Specialist Skills Manufacturing Executions Systems delivery knowledge & experience demonstrating extensive experience with IT/OT integration. Packaging Machinery, LineManagement & Control Systems delivery knowledge & experience Server Hardware, Virtualisation & Industrial Networking Technologies project delivery knowledge & experience. Manufacturing cybersecurity risk management experience Continuous Process Control systems project delivery experience. Proficiency reviewing solution designs using logical and physical diagrams. Project Engineer - Remote - ad hoc visits to Glasgow - £(Apply online only) per day inside IR35 - 12 months Damia Group Limited More ❯
specialist knowledge to deliver capex projects to correct technical specification. Development of cost estimates and project schedules. Managing efficient spend for capex projects. Co-ordinating and managing external resources. Management of the project lifecycle including capital approval, maintaining accurate financial data including spend and forecast and project closure. Manage and overseeing commissioning activities. Ensure compliance with all relevant health … safety and environmental standards. Exceptional Stakeholder management skills with ability to communicate effectively and proactively with cross functional teams and internal customers regarding plans, products, issues, timelines and solution value. Programme management experience within large FMCG organisation(s) (preferred) Specialist Skills Manufacturing Executions Systems delivery knowledge & experience demonstrating extensive experience with IT/OT integration. Packaging Machinery, LineManagement & Control Systems delivery knowledge & experience Server Hardware, Virtualisation & Industrial Networking Technologies project delivery knowledge & experience. Manufacturing cybersecurity risk management experience Continuous Process Control systems project delivery experience. Proficiency reviewing solution designs using logical and physical diagrams. Project Engineer - Remote - ad hoc visits to Glasgow - £500 - 560 per day inside IR35 - 12 months Damia Group Limited acts More ❯
support your teams, encouraging a culture of innovation and excellence. Your deep technical expertise will enable you to work within or lead cross-disciplinary teams, resolving service-related and management issues while ensuring technical priorities are met. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for … to underlying platforms or online service Ensure there is a continuous focus and improvement on service stability and observability. Lead trend analysis to improve service and own all lifecycle management activities on tools including ServiceNow. Influence the technical direction of the lab and wider platform by mentoring your teams and ensuring the delivery of robust, scalable, secure and innovative … and collaborating to embed them throughout end-to-end engineering activities. Ability to support diverse engineering change in an agile environment, with strong collaboration and communication skills. Responsible for linemanagement, coaching, mentoring, and promoting standards across Product & Engineering. Governance - Manage third party relationships and support regular Governance meetings, with a focus on service performance, security and risks. More ❯
Newport-On-Tay, north east scotland, united kingdom Hybrid / WFH Options
Intellectual Property Office
the investigation, diagnosis and fix of any system issues. A Lead Developer is expected to contribute to the technical strategy. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based … MS Azure Work alongside the Head of Development and Digital Engineering to support staff, provide guidance and facilitate issue resolution on a day-to-day basis Day-to-day linemanagement activities such as 1-2-1s and development of IDPs Support in the recruitment of permanent and contract technical specialists for the delivery teams Configuration and More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom
ITOL Recruit
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
Aberdeen, Aberdeen City, City of Aberdeen, United Kingdom
ITOL Recruit
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
salary and holidays like all other employees and all your training is free. Throughout, you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support. The learning follows a blended learning model. You benefit from online More ❯
hours: Monday to Friday, 8am - 5pm. Benefits: Employee discount. Employee pension. Throughout your apprenticeship you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop all the skills you need to pass your assessments, and can provide one to one support. At the end, as More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
is a varied role where you will have a range of responsibilities including: To build and deploy mobile phones to staff members and ensure compliance within our Mobile Device Management platform. To maintain our Mobile Phone number register Troubleshoot and remediate Mobile phone issues reported to the Service Desk Liaise with line managers and administrators to arrange for … delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software and patches are installed before issue; maintain ICT's Asset Management tools. To … role you must have: A minimum of 1 years' experience, preferably within a professional services environment. Methodical in approach to resolving end user's issues and troubleshooting. Good time management, communication and organisational skills. Positive, enthusiastic and resilient manner - enjoys a challenge. Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business More ❯
is a varied role where you will have a range of responsibilities including: To build and deploy mobile phones to staff members and ensure compliance within our Mobile Device Management platform. To maintain our Mobile Phone number register Troubleshoot and remediate Mobile phone issues reported to the Service Desk Liaise with line managers and administrators to arrange for … delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software and patches are installed before issue; maintain ICT's Asset Management tools. To … role you must have: A minimum of 1 years' experience, preferably within a professional services environment. Methodical in approach to resolving end user's issues and troubleshooting. Good time management, communication and organisational skills. Positive, enthusiastic and resilient manner - enjoys a challenge. Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business More ❯
and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a … mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have More ❯
and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a … mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have More ❯
and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a … mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have More ❯
including packaging) entering the site Collecting samples for microbiological, nutritional, quality and chemical sampling against a pre-determined schedule and report progress in a timely manner With guidance from Line Manager, coordinating day to day activities to deliver improvement of Technical KPIs Participating in Technical audits including customer and Group Technical, ensuring all relevant raw material information is available … and completed in the required timescale Auditing compliance against Quality Management Systems, GMP and HACCP controls - raising all non-conformances against relevant standards with objective evidence, effectively communicated to enable the operational teams to take the appropriate and necessary corrective action & to follow up and monitor completion of actions Developing relationships with suppliers by ensuring all non-conformances are More ❯
including packaging) entering the site Collecting samples for microbiological, nutritional, quality and chemical sampling against a pre-determined schedule and report progress in a timely manner With guidance from Line Manager, coordinating day to day activities to deliver improvement of Technical KPIs Participating in Technical audits including customer and Group Technical, ensuring all relevant raw material information is available … and completed in the required timescale Auditing compliance against Quality Management Systems, GMP and HACCP controls - raising all non-conformances against relevant standards with objective evidence, effectively communicated to enable the operational teams to take the appropriate and necessary corrective action & to follow up and monitor completion of actions Developing relationships with suppliers by ensuring all non-conformances are More ❯