Line Management Jobs in Chorley

1 Line Management Jobs in Chorley

IT Support and Training Analyst

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto the appropriate line manager when … through evaluation; completing trainer sign off forms, capturing verbal feedback and making recommendations for improvement through the appropriate channels, for example to the Product Management team, or Lead Trainer. Attending regular upskilling sessions with the Lead Trainer to ensure product knowledge and training delivery skills are continually refined. To more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted: