Principal Post-Design Support Engineer
- Location
- Salisbury, England, United Kingdom
technical information, media, knowledge capture and succession plans provide appropriate operational resilience. Lead the technical-support relationship with the Service Desk, including the effective management of service-credit exposure and the evidence needed to support contractual decisions. Oversee support and evolution of Traffic Management Systems, including requirements … existing sites and technical relationships with relevant suppliers. Provide line management, objectives, performance leadership, development and succession planning for direct reports, building capability and reducing single points of expertise. Lead an early and structured handover from the current role holder, capturing critical knowledge, relationships, decisions, technical context ...