Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical Support: Resolve desktop, laptop, printer, and application issues, as well as basic network/server troubleshooting and administration. Manage Technical … Queries: Communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required … and maintain strong relationships with key customer stakeholders, understanding their needs and ensuring their satisfaction with our services. Set and Manage SMART Objectives: Provide linemanagement to direct reports, including personal and career development, and set and manage SMART objectives. Maintain Qualifications and Skill Sets: Ensure continuous training More ❯
and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical Support: Resolve desktop, laptop, printer, and application issues, as well as basic network/server troubleshooting and administration. Manage Technical … Queries: Communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required … and maintain strong relationships with key customer stakeholders, understanding their needs and ensuring their satisfaction with our services. Set and Manage SMART Objectives: Provide linemanagement to direct reports, including personal and career development, and set and manage SMART objectives. Maintain Qualifications and Skill Sets: Ensure continuous training More ❯
experience. Partnering closely with several key staekholders, you'll assist with day-to-day HR needs, including onboarding, employee relations, learning and development, performance management and reward. You'll support line managers in handling people related challenges, offering guidance on policies and best practices. Your role will focus … The successful candidate will work in an autonomous capacity, supporting a workforce of 200+ employees across a number of locations globally. Coaching and advising linemanagement will make up a large part of the role, building capability for the line managers to deal professionally and compliantly with More ❯
delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … integrity for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Linemanagement of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and … and maintain strong relationships with clients, suppliers, and internal stakeholders, acting as a key point of contact for operational delivery. Key Requirements: Previous contracts management experience essential Previous administrative experience required Previous FM Helpdesk/Operations experience is required Strong H&S knowledge including IOSH managing safely inc RAMS More ❯
Stevenage, Hertfordshire, South East, United Kingdom
AKKA DEVELOPMENT UK LIMITED t/as Akkodis Group
when to escalate Continually look for innovations and improvement initiatives to enhance the service quality Produce adhoc reports for the Project Manager and customer Linemanagement of multiple personnel. Help manage team resourcing, hiring, onboarding, and releasing resourcing. Monitor and evaluate teams skills. Maintaining a shift shift pattern. … Required Experience Strong communication and interpersonal skills Knowledge of team management principles, including performance reviews, coaching and resource allocation Experience supporting technical teams Ability to manage multiple priorities, with strong organisational and problem solving skills Experience in team leadership More ❯
stevenage, east anglia, united kingdom Hybrid / WFH Options
Futura Design Limited
Coder and MISRA C for production code generation is essential. The architect may also be required to undertake other tasks as directed by their line manager in relation to their role. Skills Required: Proven experience as a software architect in automotive domain. Excellent knowledge of application software design in More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Viavi Solutions
service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets. We are the people behind the products that help keep the world connected … Production Test Development Team including: Allocate resources to match the project requirements. Produce strategy to align test development activities with company objectives. Implement performance management system. Cascade company information to team. Deliver test systems to production to the required quality ensuring timely delivery and minimal cost including: Devising test … understanding of NI Test Stand and Python. Demonstrable working experience with test software development in C#. Experience within a production environment. Experience as a line manager or relevant role, with the ability to work with little input. Strong collaboration and team working skills, including cross-functionally, with the ability More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
Click Digital
a hybrid role with 3 days on site in Stevenage or Bristol and 2 Remotely. Keen for defence background, preferred but not vital Senior line manager experience and Commercial contracts delivery Commercial manager, contract manager Senior line manager experience and Commercial contracts delivery Job Title : Senior Export Contract … A fantastic opportunity has arisen within the Programmes Export Operations Directorate for an accomplished and experienced Export Contract Manager. Reporting to the Export Contract Management UK Executive, the successful candidate will demonstrate a broad and deep set of commercial, financial and project management skills to lead and deliver … of customer satisfaction whilst fostering strong and long standing customer relationships Anticipate and proactively resolve contract delivery issues and concerns through risk and opportunity management that protects business interests and international reputation Lead customer acceptance events, transport delivery solutions and capture contractual payments. Handle coherent and consistent communications into More ❯