3 of 3 Line Management Jobs in Stevenage

You will: Provide tactical advice, coaching, and guidance: Support operational delivery to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd line onsite and remote technical support: Resolve issues related to desktops, laptops, printers, applications, and basic network/server troubleshooting and administration. Manage technical queries: Communicate effectively with customers and … handle technical queries in line with Littlefish standards and SLAs. Complete technical projects: Handle specific projects including deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centric approach: Handle all interactions with empathy, professionalism, and a focus on … delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with key customer stakeholders to understand their needs and ensure satisfaction. Set and manage SMART objectives: Provide line management to direct reports, including personal and career development. Maintain qualifications and skills: Engage in continuous training and development to keep skills up to date. Focus on customer service More ❯

Embedded Design Team Lead you will be involved in the development of our growing portfolio of complex embedded digital systems. Your role will be leading the day to day line management of the team, identifying opportunities and driving process improvements while promoting a delivery focussed culture on some of the most exciting and challenging products and technology in … defence today. The role will require a blend of technical management, people management and project management so requires someone with a real passion and experience of managing teams, planning workload or bids and understanding and owning technical work packages. The portfolio ranges from advanced DSP systems (e.g. Image Processing, Software Defined Radios), complex SoC systems, through to … performance aspects of the resulting design) Experience of integration and test of embedded systems onto hardware platforms Excellent communication skills- ability to inspire and drive teams to succeed Project management - planning, budgeting and delivery mind set Innovation and improvement – the ability to foster a culture of improvement and challenging the norm Engineering is at heart of our business; and More ❯

WSSE owned products, mainly: Managing the ISV Team to meet the WSSE proving/qualification needs: Managing WLF, e.g. input to bids, work allocation, identifying skill/resource gaps Line manage members of the ISV in WSSE team, including supporting development, performance management etc. Working with Head of WSSE and Head of ISV to aid ISV-WSSE alignment … for formal certification, support to software delivery/release process including certification. What we're looking for from you: Good understanding of verification and validation Leadership skills, with people management experience Experience of agile principles preferable Ability to understand different system levels Functional or software test/proving experience preferable Dynamic, autonomous and proactive individual Ability to communicate, influence More ❯