established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes, East Sussex Salary: £38k Hours: Monday to … Friday, full-time (office-based) The Role You ll work within a small, specialist team providing software and database support to customers using in-house developed platforms. Responsibilities include assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded … technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and MicrosoftOffice applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic system design (e.g. wiring More ❯
established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes, East Sussex Salary: £38k Hours: Monday to … Friday, full-time (office-based) The Role You’ll work within a small, specialist team providing software and database support to customers using in-house developed platforms. Responsibilities include assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded … technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and MicrosoftOffice applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic system design (e.g. wiring More ❯
and variable workload. A methodical approach with attention to detail. Highly organised and able to work under minimal supervision, capable of dealing with high pressure situations. Competent with MSOffice (Word, Excel, PowerPoint). Fluent in English language. Please note this role is based on-site, but travel may be required to support the external sales teams/ More ❯
skills with the focus on inside and outside function communications, with the potential for some customer interfacing skills. Strong proficiency in document template creation and formatting (primarily in MSOffice Word, PowerPoint & Excel programmes) in line with company branding. Important to know Applicants who accept a conditional offer of employment must meet the requirement of right to work More ❯
with relevant qualification Proactive, initiative, think on your feet approach Excellent communication skills both written and verbal Ability to work as part of a team or autonomously IT literate (MicrosoftOffice) Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within: : Structural Engineer, Civil Engineer, BEng, Design Engineer More ❯