3 of 3 Mac OS Jobs in Avon

or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯

in a fast-paced environment, has strong troubleshooting skills, and enjoys working with a variety of technologies. Key Responsibilities: Provide telephone, remote, and desk-side support for Windows and macOS environments. Troubleshoot and resolve issues related to Microsoft 365, VoIP, Windows Server administration, and networking. Accurately log and manage IT support tickets, ensuring timely resolution. Communicate clearly and effectively … role is essential. Experience in a Managed Service Provider (MSP) environment (preferred but not essential). Strong troubleshooting skills across Microsoft 365, VoIP, Windows Server administration, and Windows/macOS environments. Basic networking knowledge (Wi-Fi, VPNs, firewalls, and general troubleshooting) is essential. Excellent communication and customer service skills. Ability to troubleshoot and resolve hardware, software, and network issues. More ❯

User Device testing Liaise with stakeholders, including IT and administrative staff to define test objectives and acceptance criteria Ensure test coverage for diverse device types and operating systems (Windows, MAC OS, iOS, Android Printers, VOIP, Security systems etc.) across the organisation UAT - Coordinate and execute UAT (defined as Smoke and Business Verification Testing) across multiple departments and user More ❯