Application Deadline: 30 June 2025 Department: Infrastructure & Support Location: Glasgow Description Working as a member of the wider Infrastructure & Support team, you will provide 1st/2nd line support to ensure the effective resolution of technical issues, the smooth operation More ❯
environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft 365, Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and … to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). Experience with Active Directory, Group Policy, and device management tools. Familiarity with virtualization (Hyper-V) and scripting (PowerShell) is More ❯
ll oversee and support a range of technologies—enterprise collaboration platforms such as Zoom, Slack, Miro, AV/VoIP systems, secure access infrastructure, and device management across Windows and macOS environments. You will also lead key office-wide IT initiatives, own high-visibility projects, and ensure seamless technology experiences for our internal teams. On-site Support Includes, But Is … do we need? Great communication and customer service skills Good problem solving and technical skills Strong foundational knowledge across IT systems and enterprise tools Expertise with both Windows and macOS Proven experience with AV and VoIP systems The ability to work independently and thrive in high-pressure environments Experience driving process improvement and leading small teams or initiatives What More ❯
form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK More ❯
challenges using tools like Symantec DLP, Netskope, and Proofpoint. Skills Required: Experience with Docker, Kubernetes, and orchestration. Knowledge of cyber security controls and tools. Familiarity with Windows, Linux, and MacOS environments. Location: Glasgow Duration: 12 months (initially) - Hybrid - 3 days onsite Rate: £400-600 per day Multiple hires About the job Contract Type: CONTRACTOR Focus: Software Development/Engineering More ❯