knowledge of desktop and server Operating Systems and hardware General networking hardware, protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
a managerial capacity. Proven ability to manage a technical support team (5 10 people). You will ideally have expertise in the following:- o Microsoft Windows Server and Desktop OS o Microsoft Azure, Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Baltic Apprenticeships
s Desired Skills and Knowledge: Passion for IT Basic knowledge of Microsoft Operating System Basic knowledge of Office 365 applications, Outlook, Word, Excel, PowerPoint, etc Basic knowledge of AppleMacOS and iOS Basic knowledge of standard Anti-Virus & Firewalls Patience and professionalism when assisting end users Ability to meet deadlines Willingness to learn new skills using own initiative Excellent More ❯
