Service Desk Analyst - £340/day Inside IR35 - Hybrid - Norwich
- Hiring Organisation
- Involved Solutions
- Location
- Norwich, Norfolk, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £250 - £340 per day
base Process incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAs Support users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace tools Rotate between phone support, ticket resolution and Tech Hub-based user support, including … Service Desk Analyst: ITIL qualification or experience in an ITIL-aligned environment Experience or knowledge of Google Workspace Experience or knowledge of macOS If you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk